Dental Front Desk/treatment Coordinator - Glendale, United States - Broadway Smile Boutique
Broadway Smile Boutique
Glendale, United States
Verified Company
3 weeks ago
Description
Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk/Treatment Coordinator.
As the first point of contact for our dental office, you will play a crucial role in providing exceptional patient service and ensuring smooth operations.
Duties:
- Greet and welcome patients with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Utilize Dentrix software to update patient records and manage appointments
- Coordinate with dental providers and assist in scheduling procedures
- Process insurance claims and verify patient insurance coverage
- Collect payments and provide accurate billing information to patients
- Maintain cleanliness and organization of the front desk area
- Assist with other administrative tasks as needed
Experience:
- Previous experience working at the front desk of a dental office is highly preferred
- Proficiency in using Dentrix or similar dental software is a plus
- Strong knowledge of dental administrative support, including patient scheduling and insurance verification
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Familiarity with phone systems and ability to handle high call volumes
- Exceptional customer service skills with a focus on patient satisfaction
In addition to hourly pay, a bonus structure will be in place that will allow for further growth and earning potential.
Additional languages spoken:
Armenian a plus, but not required.
Job Type:
Part-time
Pay:
$ $29.00 per hour
Expected hours: 24 per week
Benefits:
- Dental insurance
- Paid time off
Healthcare setting:
- Dental office
Schedule:
- Monday to Friday
Ability to Relocate:
- Glendale, CA 91205: Relocate before starting work (required)
Work Location:
In person