- Demonstrates excellent customer service,communication,and time management skills\.Â
- Monitors Emergency Response System\.Â
- Greets and directs Residents,guests,and invitees\.ÂÂ
- Monitors and controls Electronic Security Control Systems\.Â
- Responds to emergency situations ina timelyand efficient manner\.Â
- Monitors and controls access to the building\.Â
- Maintains daily log,records,and forms\.ÂÂ
- Resolves and follows\-up on all complaints/issues\. ÂÂ
- Maintains a safe and secure environment throughout the building/property\(s\)\.Â
- May be assigned other duties by the on\-site property manager\.Â
- Follows safety procedures andmaintainsa safe work environment\.Â
- Other duties asrequired\.Â
- High school diploma or equivalency preferred\.ÂÂ
- College level courses in business or hospitality preferred\.ÂÂ
- Two \(2\) to three \(3\) years of business experience preferred\.ÂÂ
- Computer literacy:
- Effective written and verbal communication skills\. ÂÂ
- Multiple language fluency is desirable\.ÂÂ
- Strong customer service, communication and interpersonal skills required\. ÂÂ
- Ability to lift 30 – 50 lbs\.ÂÂ
- Work in an upright standing or sitting position forlong periodsoftime\.ÂÂ
- Handle, finger, grasp and lift objects andpackages\.ÂÂ
- Reach with hands andarms\.ÂÂ
- Communicate, receive,and exchange ideas and informationby means ofthe spoken and writtenword\.Â
- Ability toquickly and easily navigate the property/buildingasrequiredto meet the jobfunctionsÂ
- Complete all required forms\.ÂÂ
- Ability to work extended hours and weekends based on projectrequirements\.ÂÂ
- Ability to respond to emergenciesin a timely manner\.Â
- Saturday\-Sunday 3:00pm\-11:00pm
-
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Front Desk Agent - Hollywood, United States - FirstService Residential
Description
Job Overview:
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As aFront DeskAssociate,you'llbe responsible forworking independently, and without direct supervision\.
Possessstrong communication, telephone, and customer service skills\.ÂBe detailed oriented and able to multitask\.ÂMeet and greet residents; checks guests and service providers in/out\.ÂAble to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms\.
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Your Responsibilities:
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Skills & Qualifications:
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Physical Requirements:
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Schedule:
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What We Offer:
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As a full\-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision\.
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Compensation:
$17\.00 Hourly Â
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Disclaimer
: Â
The above information in this description has been designed toindicatethe general nature and level of work performed by employees within this classification\.
It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job\.
This is not an all\-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time\.
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