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    Front Desk Administrator - Denver, United States - Mindful Support Services

    Mindful Support Services
    Mindful Support Services Denver, United States

    3 days ago

    Default job background
    Permanent
    Description

    Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you've come to the right place Candidates with restaurant and hospitality backgrounds are encouraged to apply.

    About the Company

    Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,200 providers throughout our twelve locations, and we are continuing to grow

    About the role

    This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

    Primary responsibilities

    • Providing excellent customer service over the phone, in person, and via email
    • Creating a warm and welcoming atmosphere for clients
    • Managing the front desk by helping clients prepare for their visits
    • Scheduling client appointments
    • Supporting mental health providers with administrative requests
    • Client insurance benefits verification
    Requirements

    What you'll need to be successful
    • Strong work ethic and ownership of your role
    • Ability to multi-task and prioritize
    • Willingness to step into uncomfortable situations with clients, providers and coworkers
    • Motivation to receive feedback and continually grow
    • Flexibility in scheduling: Rotating opening and closing shifts among team Mon-Sat
      • Office Hours: M-F 7am-8pm; Sat 8am-4pm
    Benefits

    We provide our full-time employees with:
    • 75% coverage of health, dental, and vision insurance
    • 12 PTO days accrued annually
    • 4 paid holidays per year
    • 401k matching
    • Life Insurance
    • Professional development training and opportunities for advancement
    We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health

    It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

    Job Type: Full-time

    Salary: $20.00 per hour
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