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Hotel Manager on Duty - Lynnwood, United States - Kaizen Lab Inc.
Description
Hotel Location:
Studio 6 at 24035 Van Ry Blvd, Mountlake Terrace, WA 98043
Introduction:
We are seeking a skilled and experienced Manager on Duty to join our team and assist in the day-to-day operations of our business.
The Manager on Duty will be responsible for managing a team of employees, overseeing the budget and financial performance of the hotel, and developing and implementing strategies for growth and success.
The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.Responsibilities:
Manage a team of employees, including setting performance expectations, providing training and development, and managing employee relations
Manage reservations and check guests in and out using a computerized system
Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes
Monitor market trends and adapt to changing business needs
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Communicate effectively with other team members andQi management
Other duties as assigned
Qualifications:
Minimum of 2 years of experience in a management role
Strong leadership and problem-solving skills
Ability to adapt to changing business needs
Excellent communication and customer service skills
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
Complimentary public transportation (
ORCA:
Seattle-Area Regional Buses, Light Rail, Train, Streetcar, Water Taxi, Kitsap Transit, Metro Flex, Monorail, etc.)
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment
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