Dispatch Associate - Richmond, United States - Richmond Express Courier Service and Warehousing
Description
Richmond Express Courier Service and Warehousing is seeking a professional and customer focusedDispatcher to join our team
- Tracking orders ensuring that times and service standards are met
- Working with the team to provide service in line with the Richmond Express standard
- Utilizing critical thinking skills to ensure efficiency and accuracy in service
- Providing excellent customer service
What we offer:
- Competitive base pay.
- Paid time off (after a 6 months)
- Medical, vision, dental and term life
- Annual performance assessments
Qualifications:
- Valid driver's license
- 2 Years prior customer service experience
- Dispatch experience preferred
What you?ll be doing:
- Providing excellent service in a dynamic dispatch department
- Building rapport with customers and drivers, while acting as the lead liaison for the fleet
- Providing insight and feedback to ensure driver expectations are met
What is required:
- A positive attitude
- Strong verbal and written communication skills
- Strong interpersonal skills
- Selfmotivation
- Ability to pass a background check and preemployment drug screening.
- Strong critical thinking and problemsolving skills
- Good working knowledge of the Richmond area
Why should you work for us?
Richmond Express is a growing company with a stable work environment, having been around for more than 30 years
As a family-oriented company, we understand the importance of work/life balance.
We encourage growth within the company, many of our administrative team has been promoted from within
Richmond Express encourages a fun, dynamic and inclusive culture.
More jobs from Richmond Express Courier Service and Warehousing
-
Van Driver
Richmond, United States - 2 weeks ago
-
Van Driver
Richmond, United States - 4 days ago
-
Warehouse Associate
Richmond, United States - 16 hours ago