Customer Service Administrator - Conshohocken, United States - John Ritzenthaler Company

Description

Job Overview:

A well-established West Conshohocken based, Kitchen Products Company, selling to the Foodservice Industry is looking for an energetic, well organized, detailed oriented Customer Service Administrator.

Applicant will be involved in working closely with and providing support for Customers, Internal Sales and External Sales Reps.

• Strong Customer Service/Communication skills
• Must be Proficient with Excel
• Pivot Tables, Visual Basic and Power Queries
• Ability to work well independently and solve problems effectively
• Good time management and multitasking skills

Responsibilities include but are not limited to:

• Research and resolve issues related to customer questions on orders/product/shipping/item information, etc.
• A/R and related deduction claims
• Calculating monthly commissions

Experience in the Foodservice Industry is a plus.


Benefits:

• 401(k)
• Dental insurance
• Health insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Ability to Relocate:

• Conshohocken, PA 19428: Relocate before starting work (required)

Work Location:
Hybrid remote in Conshohocken, PA 19428