Barista (Part-time) - Brooklyn, United States - Social House Cafe, LLC

Description

Barista Latte Artist. Part-Time. Saturday and Sundays 11AM to 7PM, and Wednesdays 2PM to 7PM plus summer Fridays 10am to 5pm. _
Options to cover other shifts when available._


BASE PAY Hourly Rate base pay is $17.00 per hour N_
ot including tips. Average $20-$22 per hour with tips. _

We're a small growing café and wine bar looking to hire one Experienced Barista and Latte Artist. We need you to prepare and serve hot and cold beverages, including various types of coffee and tea. Assist with food prep.

Barista responsibilities include educating customers on our drink and food menus, making recommendations based on their preferences, up-selling special items and taking orders.

To be successful in this role, you must be reliable, punctual, well versed in customer experience and have excellent customer service and interpersonal skills.

Must have coffee experience and knowledge of how brewing equipment operates, including a manual espresso machine.


Latte Art Skills are a required. Must be able to create various latte art designs.

NYC Department of Health issued Food Handler/ Protection Certification. (Check your card to ensure it was issued by NYC Dept. of Health before you apply.)

BASE PAY Hourly Rate is $17.00 per hour. N_
ot including tips. Average $20-$22 per hour with tips._


Responsibilities include:

• Providing excellent customer service to all customers that come into the establishment or call for orders following Social House Cafes' high standard of excellence
• Pay attention to guests and greet guests by making eye contact, smiling and being positive
• A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied
• A willingness to jump in and assist with additional duties when needed (bussing tables, greeting guests, running food) and a great team player
• Genuine warmth and hospitality
• Assist guests with any inquiries and educating guests on menu items and any special promotions
• Openness to learn about our quality products, specialty menu items, and coffee
• Understanding the guest is the center of it all
• Answering questions and assisting guests with order decisions and processes
• Knowing how to suggestively sell to enhance the guest experience and increasing sales
• Take orders using POS system and perform tasks such as cash handling and credit card processing with attention to accuracy while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Make drinks various coffees, including latte art, tea, and drinks and prepare café food following recipes on the basis and demand during operating business hours. _(You must be skilled in making various latte art designs.)_
• Check quality of all the products for displays and organize rotation of displays for all pastries, breads, and desserts
• Refill and organize all pasties and beverages on display
• Prep and serve beverages and prepared foods
• Always keep all areas of the store clean while operating during business hours
• Maintain stock of clean mugs and plates and utensils
• Ensure a constant supply of ingredients
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Understanding that as a retail café, we are open on most holidays. Staff is expected to be available to work on holidays and events unless previously requesting a day off from management.
• Understanding that at any time during your shift you may experience that business can fluctuate from slow periods to fastpaced and vice versa
• Understanding that Social House Café is dedicated to supporting an environment that enables everyone to understand their rights and responsibilities in the workplace. The best way to do this is by training. All employees must attend any required training
• Must be able to occasionally lift and move up to 50 lbs.
• Job requires standing, lifting, bending, reaching, and climbing stairs
• Comply with required company logs, checklists, and procedures
• Work with a high sense of urgency, honesty, integrity
• Provides prompt, courteous, and friendly customer service
• Our guests and fellow team members should feel comfortable and welcome at Social House Café at all times
• Customer Experience is nonnegotiable

Required Skills:

• Previous work experience as a Barista
• Ability to connect with people
• Customer Experience
• Interpersonal skills
• Ability to gauge customers' preferences
• Ability to work both independently and as a strong team player
• Experience with fast paced and highvolume environments
• Strong work ethic, timeliness and reliability
• Excellent customer experience, customer service, and communication skills
• Knowledge of sanitation regulations maintain uncompromising levels of cleanliness

• Food Protection Certification
• MUST BE issued by NYC Dept. of Health
• Required (please check your certification to ensure that it was issued by the