- Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results
- Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Forbes' Best Midsize Employers (2023)
- Hotel discounts and free room nights
- Paid time off as well as medical, dental, vision and life insurance
- Team Member Assistance Program and Company-matched 401(k)
- Potential 90-day raise
- Quarterly bonuses up to $3200/year based on hotel results. At Drury, we succeed together
- No previous cleaning experience required.
- 2 years of high school required
- Crecimiento de la Carrera- Tutoría, formación en varias formas, planes de desarrollo, capacitación de gestión, y más: el 60% de puestos de gestión se promovidos internamente.
- Vida Laboral - Cuentas de gastos flexibles, un programa de asistencia a los miembros del equipo, tiempo libre pagado, y descuentos en hoteles.
- Incentivos - Bonificaciones trimestrales (tenemos éxito juntos)-compartidos por todos en función de los resultados del hotel.
- Salud y Bienestar - Seguro médico, dental, visión, medicamentos, vida, y discapacidad.
- Galardonado - Clasificado como uno de los Mejores Empleadores de Tamaño Medio de Forbes y el más alto en Satisfacción de los Huéspedes entre las Cadenas de Hoteles Medios Superiores por J.D. Power 16 años consecutivos (es un récord).
- Jubilación - Plan de 401(k) igualado por la empresa.
- Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo.
- Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes.
- Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas.
- Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
- Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten.
- Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.
- Con tu espíritu emprendedor y tu personalidad única, brillarás en los hoteles Drury.
- Buscamos miembros del equipo de limpieza con actitudes positivas y estas calificaciones.
- Conocimientos exhaustivos de los procedimientos y suministros de limpieza.
- Capacidad de trabajar de forma independiente (sin supervisión directa) y seguir instrucciones (verbales y escritas).
- Tener una actitud positiva y resolutiva.
- Dedicación a brindar un servicio excelente al cliente.
- Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huéspedes de acuerdo con las normas establecidas.
- Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
- Ayuda a los huéspedes siempre que sea posible proporcionándoles ropa de cama, toallas, comodidades, o información que soliciten.
- Se te puede pedir que ayude en la lavandería/ limpiar los espacios públicos cuando sea necesario.
- Asegura una experiencia excepcional para los huéspedes brindando un servicio amable y cortés al descubrir y responder de manera rápida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1.
- Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huéspedes.
- Drury Hotels están abiertos los 7 días de la semana y nuestros días más ocupados son los fines de semana (los sábados y domingos).
- Trabajar sábado y domingo puede ser un requisito para este puesto.
- Requiere la habilidad de seguir instrucciones verbales y escritas.
- Requiere un conocimiento profundo de los procedimientos de limpieza, así como de los suministros de limpieza.
- Requiere capacidad para trabajar sin supervisión directa.
- Proporciona un excelente servicio al cliente.
- Requiere la capacidad de caminar y estar de pie durante todo el turno de trabajo.
- Requiere capacidad para empujar, pasar la aspiradora, alcanzar, estirarse, y agacharse en las actividades diarias de trabajo.
- Requiere la capacidad de levantar libras de forma intermitente durante la jornada laboral.
- Reporta a la Ejecutiva de Limpieza / Subgerente General.
- Mantiene y promueve una relación de trabajo positiva y cooperativa con todos los departamentos del hotel.
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housekeeper - Saint Louis, MO, United States - Drury Hotels
Description
Property Location:
2 South 4th Street - St. Louis, Missouri 63102
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Why join us?
Here you will be valued for what you do and who you are and you will be well compensated. There is a reason we boast multiple top employer awards across the country.
We offer:
Our team members say it's because we let them prioritize life outside work with a team that is tight-knit and feels like family.
You can also move your career forward with our promote from within culture. Many of our managers started in frontline hotel roles.What you will do:
In this role, you'll play a major role in creating memorable moments for business travelers and families on vacation.
After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest.
We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back.
As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine.
Hiring Immediately
Ubicación de la propiedad
2 South 4th Street - St. Louis, Missouri 63102
Haces parte de Drury Hotels.
Conseguir un trabajo es solo el comienzo. Encontrar un lugar al que perteneces es lo que realmente importa. Quién eres y lo qué haces marca la diferencia en Drury Hotels. Hay un lugar para ti aquí hoy y mañana.
LO QUE PUEDES ESPERAR DE NOSOTROS:
Mucho. Mucho. Más.
Al igual que nuestros huéspedes merecen más, tú también merece más. Ser valorado por lo que haces y por lo que eres...y bien compensado por todo lo que logras.
Lo que harás:
Lo que esperamos de ti:
FUNCIONES BÁSICAS Y TAREAS LABORALES:
CONOCIMIENTO GENERAL, HABILIDAD, Y CAPACIDAD:
REQUISITOS MENTALES Y FÍSICOS:
EDUCACIÓN:
Requiere conocimientos, habilidades, y destrezas mentales equivalentes a la finalización de 2 años de escuela secundaria.
EXPERIENCIA:
La experiencia previa en la limpieza es útil pero no necesaria.
FUNCIONES ESENCIALES:
RELACIONES LABORALES:
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