Hotel Night Audit Agent - Chicago, United States - Hotel Felix

Hotel Felix
Hotel Felix
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Execute front desk clerk duties as required, such as processing reservations and checkins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Make sure every hotel guest has a pleasant stay
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications:


  • Flexible overnight hours are required
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Diploma or equivalent from high school is required; some college is desired
  • Great communications. and excellent customer service skills are required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

About Company
As downtown Chicago's first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability.

At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.


Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel.


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