Transportation Planner Analyst Iii - Boston, United States - Massachusetts Bay Transportation Authority

Mark Lane

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Mark Lane

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Description

Salary
- $87,776.00 Annually
Location

  • 45 High Street, Boston
    Job Type
  • Full-Time
    Job Number

Department

  • MBTA
  • Operations Planning, Scheduling, & Strategy
    Area
  • 094Transportation Strategic Planning
    Opening Date
  • 05/23/2024
    Closing Date
  • 6/6/2024 11:59 PM Eastern
    Licenses / Certifications
  • None Required
    Union Affiliation
  • L453 Professional
    Safety Sensitive
  • No; this is not a Safety Sensitive position.
    On-Call or 24/7
  • No; this position is not classified as oncall or 24/7.
    Essential Classification (Emergency Staff)
  • No; this position is classified as nonessential (during declared States of Emergency).At the MBTA, we envision a thriving region enabled by a bestinclass transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary:

The MBTA plays a central role supporting the economic competitiveness, livability, and equity of the Greater Boston region. The MBTA has embarked on a multi-year, multi-billion-dollar effort to address deficiencies and modernize our rapid transit system. The scale of this modernization effort requires frequent suspensions of MBTA subway and commuter rail service. In order to meet the needs of MBTA riders during this work, particularly

transit-critical populations lacking good alternatives, the MBTA oversees a large and evolving system of alternative service options to meet customer needs.

Effective and talented leadership of our delivery of alternative service during suspensions will be critical to the MBTA's success in providing quality service to our customers.


The Transportation Planner Analyst III role within Operations, Planning, Scheduling & Strategy (OPSS) will be responsible to assist the organization understand the impacts of planned closures or special events, and what the alternate service options would be from a service and customer perspective.


The Analyst supports the team with statistical analysis and mapping, reviewing, and advancing concept designs and plan sets for diversion related infrastructure projects such as pop-up bus lanes, fieldwork along proposed routes, drafting written materials and slide decks, and assisting as needed.

The Analyst may collect, clean, and validate data; perform statistical analyses using modern data analysis and visualization tools, communicate

findings, draft maps, review engineering documents and conceptual plans for bus infrastructure, and attend and contribute to in-field engagement events or field observations.


The Analyst will report to the Director of Alternative Service Planning and will collaborate with other members of the team on knowledge sharing, cross-training, and joint support of cross-division projects.

The Analyst will also specialize in analyzing, developing, recommending, and monitoring service options to to their supervisor to minimiz customer journey times with internally and externally operated routes within value of money,
operational and affordability constraints


Duties & Responsibilities:


  • Support the assessment of operational and customer impacts for planned closures across the network from a service perspective.
  • Help analyze, develop, and recommend the alternate service options with the Supervisor of Schedules (i.e., subway service frequency, bus service frequency and shuttle service frequency) to minimize journey times during planned closures.
  • Review engineering plans sets and designs related to diversion alternative service.
  • Collaborate with Bus Operations, Rail Operations, Railroad Operations and Keolis Operations to understand vehicle and crew availability to help determine the service specification for the alternate service during the planned closure.
  • Formulate visualizations to exemplify the temporary service changes for internal and external audiences.
  • Conduct post implementation reviews to assess how the service operated and to understand what can be done differently in future to improve the service product.
  • Conduct field work to observe service operations and identify mechanisms to improve service quality.
  • Identify capital needs to improve customer journey times and data collection.
  • Help prepare scheduled and adhoc reports, slideshows, graphics, maps, and other visual reports incorporating narratives and graphic data, for both online and print format.
  • Attend internal and external engagement events.
  • Perform all other duties and projects that may be assigned.
  • Identify ways and needs to improve data collection, presentation, automation and streamlining.
  • Respond or report to work as directed by supervisory personnel for emergencies, extreme weather
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