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Quality Control Manager - Grand Rapids, United States - Transcendia, INC.
Description
Job Description
Job DescriptionSummary Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
Formulates and maintains quality control objectives complementary to corporate policies and goals.
Creates and implements inspection criteria and procedures.
Interprets quality control philosophy to key personnel in organization.
Coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
Provides inspection activity for product throughout production cycle.
Applies total quality management tools and approaches to analytical and reporting processes within each department.
Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Works with vendors to insure quality of all purchased parts for company use.
Creates and directs environmental test functions.
Plays active role on quality management teams within organization.
Designs and implements quality control training programs to key personnel in conjunction with managers.
Investigates and adjusts customer complaints regarding quality.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies :
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service
Interpersonal Skills
Oral Communication
Computer Skills
Education and/or Experience
Bachelor's degree (B. A.) or two to three years related experience and/or training; or equivalent combination of education and experience.
