- Manage and develop relationships with the drivers.
- Maintain the fleet to increase overall driver productivity and retention.
- Ensures equipment meets and/or exceeds company and DOT safety standards.
- Provide ongoing training to ensure safety and compliance with company policy.
- Liaise with customers to ensure satisfaction.
- Maintain positive customer, driver, and carrier relations.
- Track and record driver performance from dispatch to delivery.
- Personal responsibility to manage change.
- You must be willing and able to perform all other duties as assigned by management.
- This position requires a bachelor's degree in Business Management or equivalent.
- Must have five to ten years of experience in Federal DOT and compliance laws for all commercial vehicles in the US and Canada.
- Previous experience leading a team is preferred.
- Proficient in Microsoft Office programs and other general office equipment.
- Ability to provide strategic leadership and manage an efficient operation.
- Ability to build strong client relationships and deliver an exceptional customer experience.
- Organized thinker with exceptional attention to detail.
- Excellent oral and written communication skills.
- General project management skills.
- Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
- Prior experience working with transportation software is a plus.
- Personal responsibility to manage change.
- Medical, Dental and Vision Insurance benefits start on the 1st of the month after your start date.
- Company Paid Time Off
- 8 Company Paid Holidays
- 401(k) with auto-enrollment at 3% on the 1st of the month after your start date.
- Casual Dress Code
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Senior Manager of Driver Relations - Mission, United States - ACERTUS
Description
Job Details
Description
At ACERTUS culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas
As Senior Manager of Driver Relations & Compliance , you will manage and execute the day-to-day operations of the driver services team to include onboarding, training, safety, compliance, and internal/external driver relations within our nationwide fleet logistics service line.
Schedule: Monday-Friday, travel as needed.
May be required to work evenings and weekends depending on business needs.
Pay : $85,000 - $95,000 a year.
What will you be doing?
What are we looking for?
Benefits
At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services are designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS – Relentless Drive to Deliver
Qualifications
Skills
Behaviors
:Motivations
:Education
Experience
Licenses & Certifications
