Service Desk Analyst - Minnetonka, MN

Help Desk Analyst · PDS is an Information Technology (IT) infrastructure company.  We architect, supply, implement, and manage the infrastructure of our clients so that they can focus on their core competencies. · As a Help Desk analyst you represent the organization on the front ...

Take initial telephone inquiries and troubleshoot relatively simple hardware software or network problems monitor incoming tickets and alerts in the ServiceNow system and respond accordingly document all customer interaction with high attention to detail and accuracy update all t ...

We have you covered. · Front line ticket resolution and support for staff. · Coordinate the setup process for new hire and ensure on-time delivery of systems. · ...

We are seeking a Service Desk Analyst to serve as a critical guardian of our clients' enterprise environments. · Triage hardware and software alerts (Storage, Compute, Network, etc.) and perform initial root-cause analysis before escalating to senior consultants. · ...

Taking initial telephone inquiries and troubleshooting relatively simple hardware software or network problems Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly Document all customer interaction with high attention to detail and accuracy Update ...

The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day, · functioning as a guide for daily accountabilities and responsibilities. · This role is accountable for creating, · updating and resolving technical service requests from customers · and with ...

The Service Desk Analyst position will model the Netrio mission and values daily. · This role is accountable for creating resolving technical service requests from customers with speed and precision.Key Responsibilities:Provide phone support for helpdesk calls. · Efficiently tria ...

Service Desk Analyst · L1 Service Desk Analyst role requires 5-6 years of experience in Enterprise IT service desk/end user support. The candidate must speak both English and Spanish. · The ideal resource is required in Minneapolis, with the ability to travel if needed or at leas ...

Job Title: L1 Service Desk Analyst (Bilingual – English/Spanish) · Location: Minneapolis, MN (Remote with travel to Sleepy Eye, MN once per week if required) · Duration: 12 Months · Start Date: Immediate · Role Overview · We are seeking an experienced L1 Service Desk Analyst with ...

This role involves providing Level 1 technical support via phone, email, chat, and self-service portal for IT-related incidents, service requests, and user inquiries. · ...

Job Description: · L1 Service Desk Analyst (5–6 Years Experience) · NOTE: Candidate must speak both English and Spanish · Resource required in Minneapolis who can travel if needed or at least once a week · Start- immediate · full time remote - with ability to travel if needed or ...

We are looking for a skilled Help Desk Analyst to provide technical support and assistance to customers encountering issues with software, hardware, or computer systems. · Train team members on diagnostic techniques and troubleshooting methods. · Create training manuals and knowl ...

We are seeking a Help Desk Analyst to ensure proper computer operation so that end users can accomplish business tasks. · This role involves receiving, prioritizing, documenting, and actively resolving end user help requests. · Problem resolution may involve the use of diagnostic ...

We are looking for a skilled Help Desk Analyst to provide technical support and assistance to customers encountering issues with software, hardware, or computer systems. · ...

Act as the first point of contact for all IT-related incidents and user inquiries. · ...

The work you'll do is more than just a job. · At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. · The State of Minnesota is committed to eq ...

As a Service Desk Analyst for MNIT DHS, you will provide application support and process service requests for applications developed, maintained, and supported by MNIT DHS. · ...

Harvard Bioscience is seeking a Help Desk Analyst to ensure proper computer operation so that end users can accomplish business tasks. · ...

This is an excellent opportunity to dive deep into a wide range of technologies (M365, Azure AD, SysAid, Mitel etc.) in a mission-driven environment. · ...

We are seeking a Service Desk Analyst to join our team at Dungarvin. As a Service Desk Analyst, you will be the first point of contact for staff tech support resolving software hardware printing and basic networking issues via phone email or our ticketing system. · With recent ac ...