- Provide Level 1 technical support via phone, email, chat, and self-service portal.
- Log, categorize, prioritize, and resolve incidents and service requests in the ITSM tool.
- Troubleshoot issues related to Windows and macOS end-user devices, Microsoft 365 (Outlook Teams OneDrive SharePoint), Active Directory (password resets account unlocks group access) VPN network connectivity Wi-Fi printer issues.
- 5-6 years of experience in an Enterprise IT Service Desk/End User Support role.
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Job Title: L1 Service Desk Analyst (Bilingual – English/Spanish) · Location: Minneapolis, MN (Remote with travel to Sleepy Eye, MN once per week if required) · Duration: 12 Months · Start Date: Immediate · Role Overview · We are seeking an experienced L1 Service Desk Analyst with ...
Minneapolis $42,000 - $65,000 (USD) per year1 week ago
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The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day, · functioning as a guide for daily accountabilities and responsibilities. · This role is accountable for creating, · updating and resolving technical service requests from customers · and with ...
Golden Valley1 month ago
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The Service Desk Analyst position will model the Netrio mission and values daily. · This role is accountable for creating resolving technical service requests from customers with speed and precision.Key Responsibilities:Provide phone support for helpdesk calls. · Efficiently tria ...
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We are seeking a Service Desk Analyst to join our team at Dungarvin. As a Service Desk Analyst, you will be the first point of contact for staff tech support resolving software hardware printing and basic networking issues via phone email or our ticketing system. · With recent ac ...
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The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer's desktop to resolve their ...
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This is an excellent opportunity to dive deep into a wide range of technologies (M365, Azure AD, SysAid, Mitel etc.) in a mission-driven environment. · ...
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Service Desk Analyst - Minneapolis - Tech Zone LLC
Description
Service Desk Analyst
L1 Service Desk Analyst role requires 5-6 years of experience in Enterprise IT service desk/end user support. The candidate must speak both English and Spanish.
The ideal resource is required in Minneapolis, with the ability to travel if needed or at least once a week. This is a full-time remote position with the option to go to Sleepy Eye once a week.
Key Responsibilities:
Technical Skills & Experience:
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Service Desk Analyst
Only for registered members Minneapolis
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Service Desk Analyst
Only for registered members Minneapolis
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Service Desk Analyst
Only for registered members Minneapolis
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Service Desk Analyst
Only for registered members Minneapolis, MN
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Help Desk Analyst
Only for registered members Minneapolis
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Help Desk Analyst
Only for registered members Minneapolis
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IT Service Desk Analyst I
Only for registered members Minneapolis
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IT Service Desk Analyst I
Only for registered members Minneapolis, MN
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Help Desk Analyst
Only for registered members St Paul, MN
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Service Desk Analyst 2
Only for registered members Golden Valley, MN
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Service Desk Analyst 1
Only for registered members Golden Valley, MN
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Service Desk Analyst
Only for registered members Saint Paul, MN
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Help Desk Analyst
Only for registered members Saint Paul
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Service Desk Analyst
Only for registered members Saint Paul
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Service Desk Analyst 2
Only for registered members Golden Valley
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Service Desk Analyst 1
Only for registered members Golden Valley
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Service Desk Analyst
Only for registered members Mendota Heights
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Service Desk Analyst
Only for registered members Saint Paul
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Service Desk Analyst
Only for registered members Saint Paul
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Service Desk Analyst
Full time Only for registered members Mendota Heights