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    Pre Authorization Specialist - Boston, United States - Integrated Resources

    Integrated Resources
    Integrated Resources Boston, United States

    3 weeks ago

    Default job background
    Description
    REMOTE - US Based. Must be available to work during business day hours.

    • Possible extension through 9 mo.
    Candidates must have recent pre-authorization experience, or they will be disqualified.

    Please do not submit candidates with only billing, claims experience. They MUST have recent pre-authorization experience.


    MUST HAVE:
    High speed internet and office home setting required.
    Experience working remotely is preferred.
    Must be willing to attend Teams video meetings.
    Must have ability to troubleshoot technical issues remotely.
    Must exhibit patience and professionalism.

    Job Description:

    The Pre-Authorization Specialist II is responsible for performing proficient benefit verification and pre-authorization functions with insurance carriers, within an established time frame, for new pre-surgical cases submitted to the Pre-Authorization Support Department.


    Your responsibilities will include:
    Checking the departmental electronic inbox to coordinate the initial intake of physician and facility requests to secure prior authorization for service
    Create electronic folders for new patients
    Organize patient medical records in preparation for prior authorization and appeals process
    Answers incoming calls received through the toll-free Pre-Authorization Support ACD and provides appropriate call/case handling
    Performs benefit verification, pre-surgical authorization for new pre-surgical cases, and appeals by working closely with all payers
    Utilizes proficient knowledge in Microsoft Office and database management to document case status, actions, and outcome

    Communicates and builds relationships with HCP offices and Field Reimbursement Managers in regard to all inquiries for the handling of cases, i.e., missing case information, benefits etc.

    Utilizes customer service skills in engaging with customers, communicating with sales representatives, and working in teams in a call center environment to expedite processing of cases
    Coordinates with lead and supervisor regarding complicated cases


    Quality Systems Duties and Responsibilities:
    Build Quality into all aspects of their work by maintaining compliance to all quality requirements.


    Required qualifications:
    High School Diploma
    Minimum 2-3-years of recent Insurance Pre-Authorization experience. Must have recent experience
    Experience working with various payors including, Medicare, Medicaid and Private Payor, as it relates to medical procedures, services, and devices
    Experience building effective relationships with internal and external customers.

    #J-18808-Ljbffr


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