Front Desk Coordinator and Guest Relations - Canoga Park, United States - HealthZen Wellness Center and Med Spa

Description

Job Overview:
We are seeking a skilled and organized Medical Receptionist to join our team.

The Medical Receptionist will be responsible for providing exceptional patient service, managing patient appointments, maintaining medical records, and ensuring the smooth operation of the front desk.

Duties:

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and respond to inquiries
• Schedule patient appointments and manage the appointment calendar
• Checkin patients and verify their information
• Collect patient copays and process payments
• Maintain patient records and update information as necessary
• Ensure compliance with HIPAA regulations for patient privacy
• Coordinate with medical staff to ensure efficient patient flow
• Assist with insurance verification and billing processes
• Manage electronic health record systems such as Epic, eClinicalWorks, or Eaglesoft
• Handle administrative tasks such as filing, faxing, and scanning documents

Experience:

• Previous experience as a Medical Receptionist or in a similar role is preferred
• Familiarity with medical terminology and procedures is required
• Knowledge of dental office operations is a plus
• Proficiency in using phone systems and handling multiple phone lines

Skills:

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to multitask and prioritize tasks effectively
• Proficient in using electronic health record systems (EHR)
• Familiarity with medical billing processes is a plus

This is a full-time position with competitive pay. We offer opportunities for career growth and professional development.


Pay:
$ $22.00 per hour

Expected hours: 40 per week


Benefits:

• Health insurance
• Paid time off

Healthcare setting:

• Med spa

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (required)
• Medical terminology: 1 year (preferred)
• Computer skills: 1 year (required)

Ability to Commute:

• Canoga Park, CA required)

Ability to Relocate:

• Canoga Park, CA 91303: Relocate before starting work (required)

Work Location:
In person