Learning Consultant - Oak Brook, United States - ACE Hardware

ACE Hardware

Verified Company

Oak Brook, United States

18 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

The Job

The Learning Consultant assesses retailer needs, develops strategies, and influences Retailers to invest and participate in development classes and workshops.

This is a hybrid position with 20%-30% travel.

What you'll do:

Delivery and Facilitation
Facilitates management development and operations sessions to Ace store owners, managers and associates via classroom learning and blended virtual training methods to drive retailer business results. Conducts training that motivates, builds competencies, and improves individual's performance and contributions to their store results. Clearly explaining complex concepts and make the training engaging and interactive.
Markets Virtual and in person classroom sessions
Markets and Communicates all upcoming sessions to ensure classes are being utilized by retailers and attendee levels are maximized. Influence Regional field teams to identify and encourage retailers to attend sessions which would be of benefit to them.
Technology Integration: Implement and utilize learning management systems and other relevant technologies to support training delivery and evaluation.
Continuous Improvement: Collaborate with team members to identify opportunities for improvement, refine existing training programs, and stay up to date on best practices in retail training.

Reports Training Effectiveness

Provides regular feedback on the training being conducted along with insights and feedback regarding the successes and opportunities to drive continuous improvement.
Serves as an operations expert
Expert and consultant on Ace's standards, management tools, and training systems to maximize operational excellence. Stays current on operational standards, procedures, and resources to enhance ability to provide leadership and maximize business results.

Builds Solid Relationships

Creates a partnership between Retail Ops, Retailers, Store Managers, and Training Consultants, that stimulates transfer of training, return on training investment, and improves store results. Coaches people on how to measure and improve training results, and how to appropriately diagnose problems and create actions/behaviors that solve them.

Knowledge, Experience, and Competencies:

Experience and Technical Requirements:

B.A / B.S in Business, Education, Communications, or related field
47 years Retail Operations Training Delivery and Consulting
Ability to work remotely with various corporate departments
Strong knowledge of operational aspects of a retail store, through direct experience
Strong facilitation/presentation skills. Ability to deliver training in a classroom, store, or virtual setting
Ability to consult, think outside the box, influence and coach adult learners
Proficiency in Microsoft Suite and Elearning development tools and software (Survey Monkey, Slido, Zoom)
Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, and support
Able to foster teamwork and collaboration. Can motivate others both internal and external to perform enthusiastically
Strong ability to convey clear, concise information in verbal, written, electronic, and other communication formats as well as attention to detail and followup; and can demonstrate active listening while engaging others
Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner
Ability to prioritize assignments and projects in an efficient and timely manner, strong organization and time management skills
Selfmanaging, selfmotivating, open minded; comfortable working with an offsite manager
Skilled in negotiations and conflict resolution. Ability to recognize strengths and weaknesses and coach accordingly
Strong analytical and problemsolving skills
Ability to travel 2030% of the time

Compensation Details:
$98400- $123000 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity)
Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
Comprehensive health coverage (medical, dental, vision and disability up to 26 weeks shortterm disability and longterm d