Service staff - Riverwood, KY, United States - Eclipse Technologies
Description
Why Riverwood, KY?:
Our main benefit at Riverwood is our sense of community. We train, learn, and celebrate together.
From apprentice workshops in Mallorca, to our own Leadership Academy, and our legendary Christmas party with all of our studios.
We are a community where you feel supported, can continue to develop, have fun, and meet new people.
This is lived out in our fitness studios in Hamburg, Hannover, Oldenburg, Osnabrück, and Petersfehn, as well as our franchise studios in Hamburg, Münster, Cloppenburg, and Vechta.
Your Responsibilities:
Welcoming:
You are the first person our members see and hear on the phone. You greet our members, take trial training requests, and pass on appointments to your trainer colleagues. You are also responsible for the check-in process.
You are the hub:
You schedule appointments with our existing members and prospects. You provide members with information about their membership and operate the membership software. You handle complaints and change requests and are in contact with administration when needed. In short, you are the go-to person in the studio.
Be an all-rounder:
The work in service is diverse and varied
Other tasks include:
- Telephone service
- Preparation and
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