-
Front Desk Agent
2 weeks ago
LSU Alumni Association Baton Rouge, United States Full timeJob Description · Job DescriptionDescription:*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Baton Rouge, United States Full timeJob Description · Job Description*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full Time at The ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Baton Rouge, LA, US, United States Full time:*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full Time at The Cook Hotel will be responsible ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Baton Rouge, United States Full timeThis is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent - Full Time at The Cook Hotel will be responsible for ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Baton Rouge, LA, US, United States Full time*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full Time at The Cook Hotel will be responsible f ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Baton Rouge, United States Full time: *** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full Time at The Cook Hotel will be responsible ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Baton Rouge, United States Full time:*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full Time at The Cook Hotel will be responsible ...
-
Front Desk Agent
1 week ago
LSU Alumni Association Baton Rouge, United States Full timeJob Description · Job DescriptionDescription:*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Baton Rouge, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
5 days ago
Schulte Hospitality Group Baton Rouge, United StatesHWLA-36924 · Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the need ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Commerce Park, United States Full time*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full Time at The Cook Hotel will be responsible f ...
-
Front Desk Agent
4 days ago
Coral Wave Hospitality Livingston, United States**SUMMARY STATEMENT** · Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. · **Room Assignments, Changes, and I ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Commerce Park, United States Full time:*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent – Full Time at The Cook Hotel will be responsible ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Plaquemine, United States Full time*** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent Full Time at The Cook Hotel will be responsible f ...
-
Front Desk Agent
2 weeks ago
LSU Alumni Association Grosse Tete, United States Full time: *** This is 2 full-time positions offering salary + benefits · Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm · Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm · The Front Desk Agent Full Time at The Cook Hotel will be responsible ...
-
Night Auditor
1 week ago
Sonesta International Hotels Corporation Baton Rouge, United States Part timeThe Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible fo Night Auditor, Auditor, Part ...
-
Director of Hotel Operations
1 week ago
PENN Entertainment, Inc. Baton Rouge, United StatesWE'RE CHANGING ENTERTAINMENT. COME JOIN US. · We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers dr ...
-
Neurology Clinic Manager
5 days ago
Neuromedical Center Baton Rouge, United StatesThe Neurology Operations Manager is a health care professional and licensed clinician who is responsible for creating a professional environment conducive to the delivery of quality patient centered care. The position oversees and mentors clinical staff, assigns work, maintains s ...
-
Car Sales Customer Service Representative
4 weeks ago
Enterprise Baton Rouge, United StatesEnterprise - JobID: [Reservation Agent / Front Desk] As a Customer Service Rep at Enterprise, you'll: Take incoming calls- reservations, rate quotes, questions, etc; Provide information and resolution for customers; Manage outgoing calls for callback management, A/Rs and miscella ...
-
Guest Lead Part time
3 weeks ago
Altar'd State Baton Rouge, United States Part timeAltar'd State - SOSJ4992 [Front Desk Agent / Concierge] As a Guest Lead at Altar'd State, you'll: Lead and support management by directing activities required to achieve all store goals; Ensure attainment of sales and inventory shortage goals; Implement merchandise presentation, ...
Front Desk Agent - Baton Rouge, United States - Crestline Hotels & Resorts
Description
** Front Desk Agent**
** Front Desk Agent**
*Looking to fill morning shifts*
**Overview**
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
**Key Duties & Responsibilities**
Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
**Education and Experience**
High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.
*Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.*
**Apply for Front Desk Agent**
You are about to apply for Front Desk Agent through another service. You could go straight there, but we highly recommend you log in or join our talent network first.
**Talent Network Benefits**
Its completely free
Keep track of your applications and saved jobs
Find other jobs that match your interests
Be among the first to learn about career opportunities on Crestline Hotels & Resorts that match your interests
Receive email alerts whenever new jobs are posted on
Get contacted by recruiters when they have an interesting opportunity that may be a fit for you