- Serve as the primary point of contact for client accounts, fostering strong relationships by delivering exceptional customer service and support.
- Manage and oversee client accounts, including enrollment procedures, plan modifications, and benefits administration.
- Conduct regular client meetings and reviews to ensure client satisfaction and discuss potential adjustments to benefits packages.
- Collaborate with insurance carriers and vendors to address issues related to claims, billing, and coverage.
- Keep clients informed about new products, services, and industry trends impacting their benefits.
- Provide guidance to clients on benefits plan options, regulatory compliance, and best practices in benefits administration.
- Prepare and present comprehensive reports and analyses on benefits plan performance and utilization.
- Assist in developing and implementing client-specific communication strategies to improve employee engagement with benefits.
- Handle confidential information with discretion and adhere to privacy laws and company policies.
- Engage in continuous professional development to stay updated on industry changes and advancements.
- Bachelor's degree in Business Administration, Human Resources, or related field preferred.
- Minimum of 3 years of experience in customer service or account management, ideally within the insurance or employee benefits industry.
- Strong understanding of employee benefits, including health, dental, vision, life, and disability insurance.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients and team members.
- Demonstrated problem-solving abilities and the capacity to provide solutions aligning with client and company needs.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with benefits administration software.
- Exceptional organizational and time management skills, with the ability to manage multiple accounts and priorities effectively.
- Current Life and Health Insurance License, or willingness to obtain within a specified timeframe.
- This position typically requires sitting for extended periods and occasional lifting of up to 20 pounds.
-
Account Manager till PS Auction Småland
2 days ago
TBAuctions Metairie, United StatesWebbplatsen använder cookies för att säkerställa att du får den bästa upplevelsen. · PS Auction AB och våra utvalda partners använder cookies och liknande teknologier för att du ska få bästa möjliga upplevelse av den här sidan. Om du samtycker till det kommer vi att använda cook ...
-
Account Manager
5 days ago
Nora Vaden Holmes - State Farm Agent Metairie, United States Full timePosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Nora Vaden Holmes - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm A ...
-
National Account Manager, GSP
2 weeks ago
RingCentral Louisiana, United States Full timeSay hello to possibilities. · It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and col ...
-
Commercial Lines Account Manager
2 weeks ago
APR Metairie, United StatesJob Description · Job DescriptionJob Title: Commercial Lines Account Manager | CSRJob Location: Metairie, LA | Hybrid Salary: $60k-$80k + Benefits Commercial Lines Account Manager | Small Business to Middle Market Clients This position can be fully remote with occasional visits t ...
-
Account Manager Trainee
2 weeks ago
NOLA Management Metairie, United StatesJob Description · Job DescriptionAt NOLA Management Group, we are growing at an accelerated rate and have gained an exceptional industry reputation along the way. We represent some of the largest brand names in the world. With pressure from our clients to continue our rapid growt ...
-
Oncology Account Manager
2 weeks ago
Immunocore Louisiana, United States Full timeMAIN PURPOSE OF JOB · The OAM will be directly responsible for driving sales performance and developing key relationships with target physicians, non-physician healthcare professionals (HCPs), and other key stakeholders (including hospitals and cancer treatment centers) within an ...
-
Senior Auditor
2 weeks ago
LAPORTE Metairie, United StatesResponsibilities · • Executing the day-to-day activities of audit engagements of various clients · • Conducting audits and other engagements using a team approach to coordinate and manage the inclusion of tax and other advisory team members on the engagement · • Efficiently manag ...
-
Senior Auditor
2 weeks ago
Laporte CPAs and Business Advisors Metairie, United StatesResponsibilities · • Executing the day-to-day activities of audit engagements of various clients · • Conducting audits and other engagements using a team approach to coordinate and manage the inclusion of tax and other advisory team members on the engagement · • Efficiently ma ...
-
Senior Accountant
5 days ago
Provision People Metairie, United StatesSummary: · Our award-winning client is seeking a Senior Accountant to join their team.Our client, a progressive energy company, seeks a Senior Accountant to join their growing team. In this hybrid role (Metairie or Baton Rouge, LA), you'll play a key role in managing and optimiz ...
-
Tax Senior/Manager
2 weeks ago
QntmLogic Metairie, United States Full timeJob Description · Job Description · Tax Senior/Manager in Metairie, LAThe job description is: · Client accounting work, which includes the following: · Bank, credit card and loan reconciliationsAmortization of prepaid expensesCalculation and recording depreciationReviewing ge ...
-
Senior Audit Associate
2 weeks ago
Kinetic Staffing Metairie, United StatesJob Description · Job Description · We are seeking a · Senior Audit Associate · to join a leading professional services firm in the construction sector. This role demands a high level of technical knowledge and project management skills, ideal for someone who excels in a dyna ...
-
Senior Accountant
2 weeks ago
Corps Partners Metairie, United StatesOur client in the energy industry is looking to identify a Senior Accountant to join their team on a full-time basis. As part of their team, you'll contribute to projects that not only meet the needs of today but also pave the way for a sustainable future.What you can expect?Embr ...
-
Senior Accountant
2 weeks ago
ITech Consulting Partners Metairie, United StatesOur client in the energy industry is looking to identify a Senior Accountant to join their team on a full-time basis. As part of their team, you'll contribute to projects that not only meet the needs of today but also pave the way for a sustainable future.What you can expect?Embr ...
-
CLH Sales Rep Project Services
2 hours ago
Clean Harbors Metairie, United States Full timeClean Harbors is looking for a CLH Sales Rep Project Services - West & Gulf to join our safety conscious team The Rep will be responsible for growing, expanding, and maintaining a specific line of business (LOB) as relates to PFAS. This individual will serve as the point of conta ...
-
Community Relationship Manager
2 weeks ago
Oak Street Health Metairie, United StatesDescription · Company: Oak Street Health · Title : Community Relationship Manager · Location: Varies · Role Description · Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the co ...
-
Senior Accountant
2 weeks ago
Cameron Craig Group Metairie, United StatesOur client in the energy industry is looking to identify a Senior Accountant to join their team on a full-time basis. As part of their team, you'll contribute to projects that not only meet the needs of today but also pave the way for a sustainable future.What you can expect?Embr ...
-
Tax - Manager
2 weeks ago
EisnerAmper Metairie, United StatesTax - Manager · Metairie, LA, USAReq #712 · Monday, February 19, 2024 · EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. · We combine responsiveness with a long-range persp ...
-
Tax Senior
2 weeks ago
EisnerAmper Metairie, United StatesTax Senior · Metairie, LA, USAReq #760 · Friday, April 19, 2024 · EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. · We combine responsiveness with a long-range perspective ...
-
SENIOR DIRECTOR DINING SERVICES I
2 weeks ago
Morrison Healthcare Metairie, United States Full timeMorrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exc ...
-
020 Travelers Indemnity Co Metairie, United States Full timeWho Are We? · Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a cultu ...
Benefits Account Manager - Metairie, United States - Flexicrew Technical Services (FTS)
Description
Job Description
Job DescriptionBenefits Account Manager | Customer Service Representative
Overview:
Metairie, LA: Flexicrew Technical Services (FTS) is seeking a Benefits Account Manager | Customer Service Representative to join our client's team. This position will play a crucial role in managing and maintaining relationships with clients, ensuring their employee benefits programs are administered efficiently and effectively. This position requires a blend of excellent customer service skills, in-depth knowledge of employee benefits, and the ability to resolve issues and inquiries with professionalism and empathy.
Essential Duties:
Requirements/Skills:
Physical Requirements:
Equal Opportunity Statement:
Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Company DescriptionFlexicrew Technical Services (FTS) was founded in 2015 to meet the growing demand for technical and professional talent. We are a WBENC Certified executive and technical search firm providing custom-tailored staffing solutions and talent acquisition to the Gulf South Region and nationwide.