Jobs
>
Fort Lauderdale

    Client Service Representative, National Accounts - Fort Lauderdale, United States - Matrix Absence Management

    Matrix Absence Management
    Matrix Absence Management Fort Lauderdale, United States

    3 weeks ago

    Default job background
    Description
    Job Responsibilities and Requirements

    The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various administrative office functional departments (contracts, billing, medical underwriting, etc.) including managing the day-to-day administrative functions.

    Accountable for the day-to-day service experience of his/her assigned book of business.
    Administrative

    • Works with Marketing on preparation of all client-facing collaterals such as training materials, highlight sheets, etc.
    • Supports Client and Broker reporting requests (eServices, Datamart).
    • Coordinates RSO staffing resources for onsite enrollment activities, as needed during peak season.
    • Works closely with Manager of National Accounts on critical projects that work to enhance operating efficiency.
    • Maintains client contact sheets and is responsible for managing the contact sheet repository.
    Client Support

    • Provides client service, support and advocacy with functional areas as required (i.e., facilitation of support and/or appropriate triage of inquiries and issues including, billing, contracts, etc.).
    • Conducts routine troubleshooting & supports general functions from implementation through termination of cases.
    • Facilitates eServices new user access and troubleshoots user issues.
    • Provides RSL web based training.
    • Supports brokers on Schedule A and Schedule C requests.
    Required Knowledge, Skills, Abilities and/or Related Experience

    • Bachelor's Degree strongly preferred.
    • Minimum of 1-2 years of group insurance preferred.
    • Experience in a client-facing role.
    • Group Life and Health License(s) preferred.
    • Ability to manage multiple priorities and reprioritize as needed.
    • Strong organizational skills in a deadline driven environment.
    • Strong analytical and problem solving skills.
    • Strong written/verbal communication and customer diplomacy skills and the ability to influence all levels of management.
    • Expertise in using basic Microsoft Office applications, including PowerPoint, Excel and Word
    • Ability to become proficient on all relevant RSL & Matrix internal applications, including but not limited to PACS, Vue, eServices, Datamart, etc.

    Ability to Travel:
    None


    Hiring Range:
    $ $29.29 Hourly


    • The hiring range listed in this posting represents the expected hiring range for work performed in the primary location (Philadelphia, PA). If this role is eligible for remote work, or will report to a different office than the one listed above, the hiring range may differ.
    Work location may be flexible if approved by the Company.
    What We Offer

    At Reliance Matrix, we believe that creating a more diverse, equitable and inclusive culture allows us to realize more of our potential.

    And we can't do this without our most important asset-you.

    That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.


    Our Benefits:

    • An annual performance bonus for all team members
    • Generous 401(k) company match that is immediately vested
    • A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
    • Multiple options for dental and vision coverage
    • Company provided Life & Disability Insurance to ensure financial protection when you need it most
    • Family friendly benefits including Paid Parental Leave & Adoption Assistance
    • Hybrid work arrangements for eligible roles
    • Tuition Reimbursement and Continuing Professional Education
    • Paid Time Off, volunteer days, community partnerships, and Employee Assistance Program
    • Ability to connect with colleagues around the country through our Employee Resource Group program and our Diversity Equity & Inclusion Council

    Our Values:

    • Integrity
    • Empowerment
    • Compassion
    • Collaboration
    • Fun
    EEO Statement
    Reliance Matrix is an equal opportunity employer.

    We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation.

    We assure you that your opportunity for employment depends solely on your qualifications.
    #LI-Hybrid #LI-AS1

    #J-18808-Ljbffr
  • Stateside Urbancraft Vodka

    National Accounts Manager

    1 day ago

    Stateside Urbancraft Vodka Fort Lauderdale, United States

    The National Accounts Manager at Stateside Vodka is tasked with driving sales performance and achieving business objectives within the off-premise sector. The primary areas of focus will include: Pennsylvania · (PA ), Virginia (VA), and Florida (FL) . This proactive and results- ...

  • Comcast

    National Enterprise Account Manager

    4 weeks ago

    Comcast Fort Lauderdale, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • PPG Industries

    National Account Specialist

    3 weeks ago

    PPG Industries Fort Lauderdale, United States

    Primary responsibility is to provide onsite and remote support to a designated group of National Accounts. You will manage and increase the customer base buying through our portal. You will work with our national strategic account team and customer support to ensure seamless exch ...

  • Restaurant Technologies

    National Account Executive

    5 days ago

    Restaurant Technologies Hollywood, FL, United States

    National Account Executive · Our National Account Executives provide successful sales and service to new national account headquarters and franchisees. As an NAE, you will manage the entire sales process for value added oil management programs and any other new products the compa ...

  • Crystal Cruises

    Manager, National Accounts

    2 weeks ago

    Crystal Cruises Aventura, United States

    · Job Summary · The Manager of National Accounts has a vital sales role requiring strategic account management and efficient execution of integrated sales and marketing plans for a portfolio of assigned accounts. The purpose of this role is to take ownership of your accounts wi ...

  • Crystal Cruises

    Manager, National Accounts

    3 weeks ago

    Crystal Cruises Aventura, United States

    Job Description · Job DescriptionJob Summary · The Manager of National Accounts has a vital sales role requiring strategic account management and efficient execution of integrated sales and marketing plans for a portfolio of assigned accounts. The purpose of this role is to take ...

  • Page Mechanical Group Inc

    National Account Manager

    5 days ago

    Page Mechanical Group Inc Doral, United States

    Azamara is seeking an innovative, passionate, detail oriented, and organized · National Account Manager · to help evolve and propel our team during a time of exciting growth. The National Account Manager (NAM) is responsible for relationship development, revenue generation, and ...

  • Azamara

    National Account Manager

    5 days ago

    Azamara Doral, United States

    Job Description · Job Description Azamara is seeking an innovative, passionate, detail oriented, and organized · National Account Manager · to help evolve and propel our team during a time of exciting growth. The National Account Manager (NAM) is responsible for relationship d ...

  • Azamara

    National Account Manager

    1 week ago

    Azamara Miami, United States

    Job Description · Job DescriptionAzamara is seeking an innovative, passionate, detail oriented, and organized National Account Manager to help evolve and propel our team during a time of exciting growth. The National Account Manager (NAM) is responsible for relationship developme ...

  • Paradigm Senior Services

    National Account Manager

    1 day ago

    Paradigm Senior Services Doral, United States

    Location · North Miami, Florida (In-person) · Compensation · $70,000-$75,000 depending on experience · Company Snapshot · Headquartered in North Miami, Paradigm Senior Services simplifies and streamlines operations for home care providers. By serving as a full back-office so ...

  • EisnerAmper

    National Client Accounting

    1 day ago

    EisnerAmper Doral, United States

    Job Description · National Client Accounting and CFO Services Leader · At EisnerAmper, we look for individuals who welcome · new ideas · , encourage innovation, and are · eager · to make an impact. Whether · you're · starting out in your career or taking your next step as ...

  • Jeeter

    National Director of Cost Accounting

    4 weeks ago

    Jeeter Miami, United States

    Job Description · Job DescriptionNational Director of Cost Accounting · About DreamFields Brands: DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing ...

  • Crystal Cruises

    Manager, National Accounts

    1 week ago

    Crystal Cruises Aventura, United States

    · Job Summary · The Manager of National Accounts has a vital sales role requiring strategic account management and efficient execution of integrated sales and marketing plans for a portfolio of assigned accounts. The purpose of this role is to take ownership of your accounts wi ...

  • Boutique Recruiting

    National Account Manager

    2 weeks ago

    Boutique Recruiting Doral, United States

    Job Description · A leading national food and beverage company specializing in seafood distribution is searching for a National Account Manager to join them at their Miami, FL facility They are looking for someone with a solid background in sales who has experience with selling ...

  • Pacifica Continental

    National Accounts Manager

    3 weeks ago

    Pacifica Continental Doral, United States

    The National Accounts Manager directs and performs client service functions for a dedicated group of Institutional and Wholesale/Platform clients, by developing relationships and providing value added services. Works together with the Financial Institutions Director and other are ...

  • Franklin Templeton

    National Accounts Manager

    3 weeks ago

    Franklin Templeton Doral, United States

    At Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make p ...

  • The Millennium Group

    National Account Manager

    3 weeks ago

    The Millennium Group Deerfield, United States

    72,000-80,000 per year $72,000K- $80,000K DOE | Riverwoods, IL, USA | Salary | Full Time · Now is a great time to join our growing company The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and re ...

  • Mowi USA

    National Account Manager

    3 weeks ago

    Mowi USA Miami, United States

    _**Summary**_ · The _**National Account Manager**_ will be responsible for selling products to the supermarket chains, distributors, and food service multi-unit customers. The National Account Manager will also act as a consultant and partner to the customers, in order to ensure ...

  • ViaPath Technologies

    Vice President, National Accounts

    2 weeks ago

    ViaPath Technologies Miami, United States

    Overview: · Position will be remote based with a requirement to travel up to 50% of the time, sometimes more depending on where clients and client prospects are located. Must be based in the Southeast Region or Mid-Atlantic Region and have successful new business development expe ...

  • SnapDragon Associates LLC

    National Accounts Sales Representative: FL

    3 weeks ago

    SnapDragon Associates LLC Aventura, United States

    About the Company: · The company is a wholesaler in the building materials industry. They specialize in providing high-quality hardwood lumber products to distributors and other wholesalers across the country. The company is experiencing significant growth and is looking to expan ...