Head Administrative Clerk - Holyoke, United States - City of Holyoke MA

City of Holyoke MA
City of Holyoke MA
Verified Company
Holyoke, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

City of Holyoke

Personnel Department

JOB POSTING - April 11, 2024

DEADLINE- Until Filled

INTERNAL FOR 7 DAYS

Job Title:
Head Administrative Clerk


Department:
Parks and Recreation Department


Reports to:
Thomas Reynolds, Director of Parks and Recreation


Job Summary:


The Parks & Recreation Administrative Clerk performs routine and complex secretarial and administrative assistant duties; oversees and administers day-to-day activities and functions of the Parks Department Office.

This position requires someone who works cooperatively and effectively with the public and other employees in a very busy and sometimes stressful office environment.

Serves as the primary assistant to the Parks Administrator & the Parks Board.


Supervisory Responsibilities:
None


Duties/Responsibilities:


  • Assures that the public is greeted in a prompt, warm and serviceoriented manner and the City's standards for customer contact and telephone protocol are met.
  • Provides direct assistance to the Director and the Board.
  • Assists with the preparation of budgets, correspondence, minutes, agendas, lists, reports, news releases, and notices.
  • Primary manager of daily revenue from rentals, registrations, fees, and miscellaneous income as specified by the City Clerk-Treasurer. Includes making deposits to the Treasurer's Office.
  • Responsible for processing petty cash, charge card statements, delinquent account collection, payroll reports, and purchase orders.
  • Compose and type letters, memos, correspondence and reports, including information regarding confidential matters as required; prepare calendars, tables, graphs, reports and agendas.
  • Manages online social media presence for promotions of the park activities, programs, feedback and concerns by and for the public.
  • Maintain extensive filing systems; maintain budgetary and payroll accounts for the department; assist with department budget preparation and control; prepare requisitions and purchase orders and order office supplies as needed.
  • Greet visitors to the Parks Administrator's Office, answer Parks Department phones, provide routine information and direct to appropriate individuals; open, sort and distribute incoming mail; receive citizen complaints and concerns; resolve complaints or refer situations to appropriate individuals.
  • Record & transcribe Parks Board meeting minutes.
  • Compile, compose and distribute media information.
  • Prepare written and statistical reports on computer, including spreadsheet compilations.
  • Assist the public with use of rentals, program information and registrations, etc.
  • Scheduling and permitting the city parks and fields
  • Manages online social media presence for promotions of the park activities, programs, feedback and concerns by and for the public.
  • Cooperate and work with other City departments.
  • Works overtime as required to complete assigned tasks.
  • Perform other administrative duties as assigned.

Education, certification, licensure, or other similar requirements:

High School Diploma or Equivalent; have taken business or other related courses; have at least two (2) years' of responsible clerical experience involving public contact; or an equivalent combination of experience, education, and training that would provide the level of knowledge and ability required for the position.


Job Environment:


  • Work is performed primarily in an Office setting, except when recording Parks Board meetings.
  • As necessary, incumbents will work at special events/programs possibly outdoors in the parks.

Fair Labor Standards Act (FLSA) status: Non-Exempt (hourly)


Employment status & Hours:
Regular Full-time employment, 35 hours per week, Monday-Friday, 8:30 a.m. to 4:30 p.m. Occasional evening meetings or events


Salary/Pay rate:
$ minimum) up to $ maximum) per hour (Grade S-22, NAGE)


Employee Benefits:
Health, Dental, Life Insurance, Optional Vision and Flexible Spending Account (FSA).


How to Apply:
Please send resume and cover letter to


Pay:
$ $25.24 per hour

Expected hours: 35 per week


Benefits:


  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift

Work Location:
In person

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