Roi Medical Records Specialist - Riverhead, United States - MRO

MRO

Verified Company

Riverhead, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

MRO Corporation, a market leader of disclosure management solutions for healthcare organizations, has an opening for a person to work in the healthcare sector supporting disclosure management services.

The ROI Medical Records Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical records.

Responsibilities and Duties

Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record.
Log medical record requests into MRO database.
Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, offsite, or physical records that match patient request. Scan medical records into MRO database.
When required, respond to walkin customers requesting ROI information and log information provided by customer into MRO database.
If necessary, respond and process requests from physician offices on a priority basis and fax information to the physician office.
Comply with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Escalate issues to manager that delay timely release of records.

Qualifications and Skills

High School Diploma/GED.
Previous Release of Information in the Medical Record field
required.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrated success working in an environment that requires attention to detail.
Proven track record of dependability.
Prior work experience in Release of Information is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.

Pay:
$ $20.00 per hour

Benefits: