Customer Service - Fremont, United States - Premier Subaru of Fremont

Premier Subaru of Fremont

Verified Company

Fremont, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Premier Subaru of Fremont is part of an established, successful Premier Automotive Group with over 32 stores in 7 states nationwide We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Jeep, and Fiat.

Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."

Premier Subaru of Fremont is currently seeking a
_Social Media/Cashier/Customer Service Representative_

What We Offer

Competitive compensation plan based on experience with an hourly compensation range of
$20.00 to $23.00 per hour

Medical, Dental and Vision Insurance
401(k) with company match
Premium, ongoing professional development
Participate in Giving Hope Community Service days.
Employee Programs for referral bonus, vehicle acquisition, and automotive purchases

Duties and Responsibilities:

Post events, specials, and employee content for social media for all depts.
Coordinate Subaru Love Promise and Giving Hope events with management.
Processing cash/check/credit card payments from customers and outside companies
Perform closing procedures including balancing cash drawer and completing a transaction log.
Maintain all files and logs in a logical organization and process all paperwork.
Respond to internet inquiries with courtesy, accuracy, and professionalism.
Generate services appointments.
Conduct phone surveys to assess customer preferences and quality of experience.
Effectively utilize lead management tools.
Compile all necessary reports, forms, and other documentation on a timely basis.
Perform other jobrelated duties as assigned.
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Answering phones and directing calls to the appropriate person or department
Acknowledge external and internal customers immediately and in a friendly and courteous manner.
General clerical duties
Providing support to team members in other departments as needed

Qualifications:

Ability to present information in a clear and professional manner.
Ability to manage one's own time effectively.
Ability to type efficiently.
Basic & phone computer skills.
Possesses basic problemsolving skills.
Punctual, Able to multitask oriented.
Possesses basic computer skills and knowledge of Word and Excel
Available to work weekends.

Pay Incentives

The
_Social Media/Cashier/Customer Service Representative_ has a Pay Scale consisting of the following elements and ranges.
Wages include Base Hourly Compensation of $20.00 to $23.00.

Pre-employment drug test / background check required, which will help assure we build a team of people who can best work with others and serve our customer's needs.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay:
Based on experience