Guest Services Representative - Wisconsin Dells, United States - Easton Motors, Inc.
Description
Are you a Customer Focused Person, Know Auto Parts
and Welcome Making Phone Calls?
Floating hours availability:
Availability from 6 AM to 6 PM daily and including weekends. You would work approx.
3 days per week, but the schedule is floating as a back-up to other employees depending upon business needs for the week.
You would work at least 25-29 hours weekly. You would be an important addition to the team.***The Automotive Parts Representative interacts with our commercial and in-store guests providing exceptional customer service.
Your job will be to provide detailed information based upon guest inquiries as-well-as to locate and pull parts for guests/order, answering the phone by second ring, making outbound calls for new business, and supporting all other team members as needed.
Some local parts delivery in company delivery van will be needed.WHO WE ARE
WHAT WE NEED FROM YOU
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions._
- Partner with GM and AGM to meet and exceed store sales targets / KPIs
- Interact with customers via phone and in person to provide support and information on products and services
- Answer the phone in two rings
- Process orders for commercial and retail accounts.
- Partner with manager to resolve any guest concerns or problems
- Maintains safe and organized workplace
- Maintains the cash register in a neat and accurate manner
- Assist with cycle counts, POG resets and freight when needed.
- Maintain cleanliness of the sales floor and organization of the back of the store
- Open/Close the store
- Other duties as assigned
WHAT WE GIVE YOU
- Great benefits package including PTO, 401k, dental, etc (available to FT team members)
- Extremely competitive pay
- Bonus program paid monthly
- Great work/life balance (some set schedules are available)
- Opportunity for growth within the company
Your job will be to provide detailed information based upon guest inquiries as-well-as to locate and pull parts for guests/order, answering the phone by second ring, making outbound calls for new business, and supporting all other team members as needed.
Some local parts delivery will be needed.WHO WE ARE
WHAT WE NEED FROM YOU
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions._
- Partner with GM and AGM to meet and exceed store sales targets / KPIs
- Interact with customers via phone and in person to provide support and information on products and services
- Answer the phone in two rings
- Process orders for commercial and retail accounts.
- Partner with manager to resolve any guest concerns or problems
- Maintains safe and organized workplace
- Maintains the cash register in a neat and accurate manner
- Assist with cycle counts, POG resets and freight when needed.
- Maintain cleanliness of the sales floor and organization of the back of the store
- Open/Close the store
- Other duties as assigned
WHAT WE GIVE YOU
- Great benefits package including PTO, 401k, medical, dental, vision, etc (available to FT team members)
- Company paid life insurance, shortterm and longterm disability plans
- Extremely competitive pay
- Bonus program paid monthly
- Great work/life balance (some set schedules are available)
- Opportunity for growth within the company
Your job will be to provide detailed information based upon guest inquiries as-well-as to locate and pull parts for guests/order, answering the phone by second ring, making outbound calls for new business, and supporting all other team members as needed.
Some local parts delivery will be needed.
