Crisis Counselor Part-time - Dubuque, United States - Foundation 2

Description

Reports to:
Crisis Center Counseling Supervisor


Location:
Opportunity to work in the Cedar Rapids office, fully remote, or hybrid


Hours:
Part Time


About Foundation 2 Crisis Services
Foundation 2 Crisis Services is a mission-driven, non-profit organization that provides critical crisis intervention and prevention services across Iowa. We operate a 24/7 crisis center, including phone, text, and chat services. We also operate an emergency youth shelter, mental health support groups, community-based crisis programs, training, and more. We have been saving lives for over 50 years. Join our team today


Overview of the role

Crisis counselors connect with people of all ages experiencing emotional distress or mental health crises over the phone, text, and chat.

You have the opportunity to provide emotional support, connect clients with resources, and make a life-changing and life-saving difference. You can expect to be contacted by people in high-risk situations who may be actively suicidal.

Our crisis center counselors answer more than 70,500 phone, chat, and text contacts per year.

You can learn more about the Foundation 2 Crisis Services' crisis centerand see what clients can expectwhen they reach out to Foundation 2 Crisis Services on our YouTube channel.

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Shifts Available:_


2nd shift Friday, Saturday, and Sunday 3pm-11pm

3rd shift Friday and Saturday 10pm-8am

Benefits:

• This position starts at $18 per hour. Parttime employees working a regular schedule of 2028 hours per week are eligible to accrue PTO, holiday pay, and shortterm leave.
• Hours worked overnight from 10 pm 8 am receive a $1/hour shift differential.

- $500 sign-on bonus.

• Generous paid time off, including floating mental wellness days. Parttime employees accrue Paid Time Off (PTO) based on hours worked.
• Quarterly wellness benefit reimbursements to support a sense of wellbeing.
• Two weeks of paid parental leave following the birth or adoption of a child.
• Optional pet insurance to cover emergency expenses.
• Retirement plans with Foundation 2 Crisis Services' matching contributions.
• Go to sleep at night knowing that work you did matters. Foundation 2 Crisis Services staff save lives every day.

Who you are:

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Client-centered. You are dedicated and passionate about working with individuals in crisis. You know it is an honor to be trusted to support people at their most vulnerable.
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Compassionate. You understand or have the desire to understand trauma-informed care and can support people in crisis with compassion, understanding, and openness.
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Quick Thinking. You recognize that providing crisis support can be a varied and rapidly changing situation and have the skillset to adapt to new situations.
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A Skilled Communicator. Your words matter to individuals in crisis. You are a strong communicator and can convey important information clearly and compassionately.


What you'll do:

• Provide realtime, compassionate, nonjudgmental crisis support to clients over the phone, text, and chat lines.
• Attend initial trainings (some will be during daytime hours) and allstaff meetings during daytime hours 12 times per month.
• Dispatch additional client services, such as Foundation 2 Crisis Services' Mobile Crisis Outreach, when necessary.
• Document each phone, text, and chat contact to ensure quality record keeping.

What you need:

• Bachelor's degree in human services or related field with 30 hours of human service coursework
  OR bachelor's degree in any field plus one (1) year of relevant experience.
• Comfort using computer software including Office 365, Microsoft Teams, Electronic Health Records, etc.
• Reliable, highspeed internet at home (Minimum 50 Mbps download speed / 15 Mbps upload speed; write internet connection required) OR the ability to work all shifts from the Cedar Rapids office.
• Pass all background checks completed by Foundation 2 Crisis Services.
• Live in Iowa or Illinois.
• Knowledge and experience working in crisis services, mental health, substance use, or problem gambling field(s) preferred.
• Background utilizing motivational interviewing preferred.

Your Application
Foundation 2 Crisis Services is an equal opportunity employer.

All applicants will be considered for employment without attention to age, race, color, creed, religion, sex, sexual orientation, gender identity, national origin, political affiliation, veteran, or disability status.

Job Type:
Part-time


Pay:
From $18.00 per hour


Benefits:

• Employee assistance program

Schedule:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Application Question(s):

• Must reside in Iowa or Illinois.

Education:

• Bachelor's (required)

Ability to Relocate:

• Dubuque, IA 52001: Relocate before starting work (preferred)

Work Location:
In person