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    Director of Information Technology - Chicago, United States - New Wave Staffing

    New Wave Staffing
    New Wave Staffing Chicago, United States

    2 weeks ago

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    Description

    This job is being posted by New Wave Staffing on behalf of our client.

    About New Wave Staffing

    At New Wave Staffing, we're not just another staffing firm; we're dedicated talent partners. Our mission is to connect exceptional talent with outstanding opportunities, ensuring that talent's career aligns perfectly with their ambitions. We specialize in data roles, bringing a personalized touch to every placement. We prioritize the interests of our talent, offering a unique agent-like approach that goes beyond traditional recruitment. We're here to champion your career growth and guide you toward fulfilling career prospects, making your journey a seamless and rewarding one.

    Position Summary:

    Our client is seeking an experienced Director, IT Operations with a strong focus on cloud technology to lead and optimize our IT operations within our national wealth management firm.

    You will play a pivotal role in ensuring the reliability, security, and efficiency of our cloud-based technology infrastructure, including oversight of desk-side support, endpoint device management and building of a NOC. You will collaborate with cross-functional teams and work closely with senior leadership to align technology strategies with business objectives. Your portfolio coverage will include 30+ office locations, 1200+ employees and growing.

    Required: 2-3 days onsite, in Chicago, IL or Miami, FL

    Key Responsibilities:

    Cloud Infrastructure Management:

    • Oversee the design, deployment, and maintenance of our cloud infrastructure, ensuring scalability, performance, and cost-efficiency.
    • Implement best practices for cloud resource management, including provisioning, monitoring, and optimization.

    Security and Compliance:

    • Enforce security policies and procedures to protect sensitive financial data and ensure compliance with industry regulations.
    • Stay up-to-date with cloud security trends and proactively address potential vulnerabilities.

    Team Leadership:

    • Lead a team of technology professionals, providing guidance, mentorship, and performance management.
    • Foster a collaborative and innovative work culture within the technology operations team.

    Vendor Management:

    • Evaluate, select, and manage cloud service providers and vendors to ensure the firm's technology needs are met effectively.
    • Negotiate contracts and service level agreements to optimize costs and service quality.
    • Partner with MSPs as needed

    Disaster Recovery and Business Continuity:

    • Develop and maintain disaster recovery and business continuity plans to minimize downtime and data loss in the event of disruptions.

    Budget and Cost Management:

    • Develop and manage the technology operations budget, optimizing costs while maintaining high service quality.
    • Monitor cloud usage and expenses, making recommendations for cost-saving initiatives.

    Performance Monitoring and Reporting:

    • Implement monitoring tools and metrics to track the performance of cloud services and infrastructure.
    • Provide regular reports and insights to senior management to support decision-making.

    Project Management:

    • Oversee technology projects related to cloud migrations, upgrades, and enhancements.
    • Ensure projects are completed on time, within budget, and meet quality standards.

    Qualifications:

    • Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree or relevant certifications (e.g., AWS, Azure, GCP) is a plus.
    • Proven experience (7+ years) in managing cloud-based technology operations, preferably in the financial services industry.
    • Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
    • Demonstrated experience in security and compliance management within a highly regulated environment.
    • Excellent leadership, team management, and interpersonal skills.
    • Strong analytical and problem-solving abilities.
    • Effective communication skills with the ability to translate technical concepts to non-technical stakeholders.
    • Project management experience and familiarity with Agile methodologies is desirable.
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