Housing Rehab Program Coordinator - Norristown, United States - Genesis Housing Corporation

Description

Job Summary:

PRIMARY DUTIES AND RESPONSIBILITIES
Maintain the program database

Review homeowner agreements, completion packets, and all other client communications.

Develop workflows and grant schedules.

Document work GHC is committing to do and has completed for each client.

Review project invoices, maintain project budgets and track expenses.

Follow up with clients after work is completed to ensure satisfaction and conduct completion surveys.

Analyze, aggregate, and present program data.


Skills:
Excellent verbal communication, writing, and interpersonal skills.

Excellent customer service skills and ability to treat clients and contractors with a high level of professionalism.

Strong administrative skills including attention to detail, planning, coordination, and the prioritization and handling of multiple client files efficiently and effectively.

Ability to work independently and as part of a team.

Ability to work with individuals of diverse ages, genders, races, ethnicities, faiths, abilities, and income levels.

Ability to work remotely and in office.

Some travel to Montgomery County project sites may be required.

Proficient in Microsoft Excel and Word.

Dedication to the mission of home preservation and working with low-moderate income populations.

Spanish fluency is a plus.


EDUCATION

EXPERIENCE
2-5 years of professional work experience required


Preferred areas of focus:
housing and/or government programs

• Previous construction/repair/weatherization experience preferred, willingness to learn on the job is required.

OTHER REQUIREMENTS
A valid driver's license, reliable transportation, and willingness to travel as needed are required.

Employment contingent upon completion of successful background check.

Ability to navigate active construction sites during all phases of construction, which includes walking on uneven surfaces, climbing steps and working in unconditioned spaces.

BENEFITS:

This position is eligible for medical, dental, paid vacation, sick time, and holidays.

We offer competitive compensation packages based on experience.


Pay:
$45, $60,000.00 per year


Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift

Experience:

- housing or government program admin: 2 years (preferred)


Ability to Relocate:

• Norristown, PA 19401: Relocate before starting work (required)

Work Location:
Hybrid remote in Norristown, PA 19401