Banquet Captain - Fairfield, United States - Hilton Garden Inn Hotel

Hilton Garden Inn Hotel
Hilton Garden Inn Hotel
Verified Company
Fairfield, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Banquet Captain
The Hilton Garden Inn, Fairfield CA


Overview


Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.

Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Responsibilities

  • Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
  • Train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline and termination, as appropriate.
  • Supervise the daily operations of the Banquet area (order and maintain supplies, review setup and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
  • Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
  • Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
  • Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
  • Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
  • Comply with attendance rules and be available to work on a regular basis.

About Us
Job Requirements


Qualifications

  • Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
  • Hotel experience preferred.
  • Requires a working knowledge of banquet/catering food and beverage services, policies or operations.
  • Knowledge of computer equipment.
  • Ability to compile facts and figures in accordance with established procedures.
  • Must be willing to "pitchin" and help coworkers with their job duties and be a team player with or without reasonable accommodation.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and longrange planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Written communication skills to be concise, well organized, complete, and clear.
  • Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Pay:
$ $20.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year
  • 2 years

Restaurant type:

  • Bar
  • Fine dining restaurant

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Weekends as needed

License/Certification:

  • Driver's License (preferred)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)

Work Location:
In person
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