- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
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Front Desk Agent
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HomeTowne Studios & Suites by Red Roof Durham, United States**We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00 per hour** · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel e ...
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Summit Hospitality Incorporated Durham, United States**SUMMIT HOSPITALITY GROUP: Front Desk Agent JOB DESCRIPTION** · **SUMMARY**: The Hotel Front Desk Agent for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations. · Daily operations consists of guest ...
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free-classifieds-usa Durham, United States****Lead Front Desk Agent - SpringHill Suites Raleigh-Durham Airport/Research Triangle Park **** · Price: Check with seller · Published date: January 5, :59 · Modified date: January 5, 2022 · 920 Slater Rd Durham, North Carolina, United States · Advertisement · Live Fully a ...
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Weekend 3pm-11pm Front Desk Agent
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Aimbridge Hospitality Durham, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Weekend 3pm-11pm Front Desk Agent
1 week ago
Aimbridge Hospitality Durham, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Weekend 3pm-11pm Front Desk Agent
1 week ago
Aimbridge Hospitality Durham, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Weekend 3pm-11pm Front Desk Agent
1 week ago
Aimbridge Hospitality Durham, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Weekend 3pm-11pm Front Desk Agent
5 days ago
Aimbridge Hospitality Durham, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Front Desk Agent - Durham, United States - Shaner Hotels
Description
ABOUT THE TEAMShaner Hotels has an amazing opportunity at our Durham Marriott City Center, located in historic downtown Durham. We are connected to the 44,000 square foot Durham Convention Center and adjacent to the Carolina Theatre. Just minutes away from Duke University, this 190-room Marriott is a great place to begin your career within the hospitality industry.
ABOUT US
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
JOB DESCRIPTION
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications