Customer Service Representative - North Wales, United States - Maxwell Products Corp

Description

Job Title:
Customer Service Representative


Company Name:
Maxwell Products Corp


Location:
Company is in North Wales, Pa.

About Us:
Maxwell Products is a long standing, family owned distributor of industrial supplies. We pride ourselves on being solutions providers to help our customers focus on their business, not their supplies.


Job Description:

We are seeking a detail-oriented Customer Service Representative to join our growing team.

As a CSR, you will be responsible for accurately handling inbound calls, order entry, data entry, as well as some sourcing/purchasing.

This position is a pipeline to further positions in the future.

Compensation:
Up to $22/hr plus year end discretionary bonus. Medical & Dental Insurance Available


Responsibilities:

Answer the phone in a polite, respectful manner while leading the customer to the correct representative

Data entry of customer accounts, contacts, addresses etc

Communicate effectively with operations to ensure sales order flow from quote to invoice.

Qualify leads as they come in to put in hands of correct representative


Qualifications:
Proven experience in customer service/administrative work.

Excellent communication and interpersonal skills.

Self-motivated and able to work independently.

Ability to follow directions from peers & elders

Knowledge of [industry/related industry] is a plus.

Benefits:
Salary + Commission + Discretionary Profit Sharing. Partially paid medical & dental insurance. Paid life insurance. Mileage Expense for personal vehicle. Pipeline to higher positions within company.


Pay:
$ $21.00 per hour

Expected hours: 40 per week


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Work Location:
In person