Student Programs Specialist - Costa Mesa, United States - Coast Community College District

Description

Student Programs Specialist


Coast Community College District

Salary: $59, $80,072.00 Annually

Job Type:

Job Number: O-030-24

Location: Costa Mesa, CA

Definition

(ON-CAMPUS - in-person position)

Orange Coast College (OCC) is seeking equity-minded individuals for a classified employee role as a Student Programs Specialist under the Counseling Division, as part of the Guardian Scholars Program.

About Orange Coast College (OCC)
Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Orange Coast College (OCC) was founded in 1947 with the mission to serve the educational needs of a diverse local and global community. The College empowers students to achieve their goals by providing high-quality, culturally responsive, and innovative programs and services through pathways leading to degrees, transfers, certificates, foundational skills, workforce development, and lifelong learning. The College promotes student development, learning, and equitable outcomes by fostering a respectful, inclusive, caring, and participatory campus climate of student engagement and academic inquiry.

OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four-year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS) (known on OCC's campus as: Accessibility Resource Center or ARC). Additionally, OCC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI).

D.E.I.A. - Diversity, Equity, Inclusion, Accessibility, and Anti-Racism
The Coast Community College District (Orange Coast College, Golden West College, and Coastline) continues strengthening our efforts around diversity, equity, inclusion, accessibility, and anti-racism. Orange Coast College is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility). We will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process.

• Orange Coast College - Diversity, Equity, Inclusion, and Accessibility Page
• Orange Coast College - Diversity, Equity, Inclusion, & Accessibility Plan (DEIA)

Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative students, employees, and community populations. We currently enroll 17,102 students, the majority of whom are from racially minoritized populations: 36% of OCC's students are Latinx, 2% are African-American, 25% are Asian, less than 1% Native American, 29% are White, and 5% are multiracial.

Orange Coast College Employee-Student Demographic Information
Direct Link: Employee / Student Demographics Comparison Dashboard

Department Specifics: About OCC's Guardian Scholars
The Guardian Scholars/NextUp Program at Orange Coast College is a comprehensive campus support program for students with system affiliation (aka lived experience in the Foster Care and/or Juvenile Justice Systems, as well as those who have experienced similar barriers and challenges). We provide specialized services and support that include but is not limited to:

• college onboarding (application, financial aid, registration, etc.)
• financial resources (textbook awards, fee payment, transportation assistance, emergency grants, etc.)
• academic counseling (major exploration, student education plan, transfer, etc.)
• academic advising/individualized goal setting and co-case management (navigating college, financial literacy/budgeting, housing, employment, etc.)
• community connection and support

The Student Programs Specialist in this particular assignment provides a variety of complex technical duties such as clerical, registration, record maintenance, outreach, and program support for students applying for and actively engaged in the programs. Programs such as EOPS, CARE, CalWORKs, and Foster Youth are state-sponsored and designed to attract and retain economically and socially disadvantaged, and otherwise, at-risk students into higher education.

Summary
Provides administrative and technical support to special funded programs and activities that reach out to economically disadvantaged students and contribute to enrollment, school readiness, and retention. Serves as the first point of contact for inquiries and assists with outreach, registration, courses, and targeted services to student and community groups. Distinguishing Career Features The Student Programs Specialist provides clerical and program support for students applying for and actively engaged in the programs. Programs such as EOPS, CARE, CalWORKs, and Foster Youth are state-sponsored and designed to attract and retain economically and socially disadvantaged, and otherwise, at-risk students into higher education. The Specialist serves in an outreach capacity to support a program.

Essential Duties and Responsibilities
Specific duties may vary among departments, divisions, and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

• Provides information to potential students regarding extended opportunity programs, application procedures, and college enrollment, along with referral to other services. In addition, assists with applications to related student services including first-time college, concurrent employment, and student co-curricular activities.
• Provides intake of students. Determines eligibility of students. Reviews financial and other information and applies guidelines for acceptance. Certifies continuing eligibility of students receiving services.
• Conducts and coordinates outreach activities targeting economically disadvantaged students eligible for financial aid assistance and/or services. Assists students with enrollment, including inputting data into student databases.
• Distributes and delivers advertisements, brochures, newsletters, informational materials, and other media to promote interest in special programs such as EOPS, CARE, CalWORKs, NextUp, and Guardian Scholars.
• Collects and records statistical and demographic information about potential and current students. Inputs data onto an automated information system using established data entry screens, including information used for determining funding levels. Prepares, organizes, and maintains a variety of comprehensive and confidential files and records. Establishes and maintains records of student contact. Inputs student data and follows up as needed with telephone calls and correspondence.
• Coordinates and participates in day-to-day student service operations for the program's students. Monitors and disseminates services balancing workflow and priorities. Provides support to students concerning class schedules, career goals, instructors, and academic progress. Assists students in resolving problems and in communicating effectively with others.
• Refers students to various community employment and social service organizations, employment/unemployment offices, and other local businesses. Provides case management oversight and direct service to program participants. Meets with appropriate campus departments including administration, instruction, EOPS/CARE, Guardian Scholars, NextUp, CalWORKs, Financial Aid, Counseling, Special Services, Student Health Center, Career & Transfer, and Enrollment Services for collaborative support of foster youth students and appropriate referrals for services.
• Coordinates all planning, organizing, and providing a variety of student support services, workshops, and advisory board meetings.
• Communicates with student services personnel, faculty, and student body groups to exchange information and coordinate activities. Provides information and assistance to students, staff, faculty, administrators, and others concerning student success and support objectives. Participates in advocating and resolving student issues relating to assessment and orientation.
• Assists with hiring, training, and providing work direction to assigned student workers, peer counselors, and volunteer staff. Resolves performance issues as needed.
• Maintains currency of knowledge and skills related to the duties and responsibilities.
• Assists with developing and implementing program objectives, student service outcomes, assessment measures, policies, and procedures.
• Attends and presents at conferences, workshops, seminars, and other professional development activities for technical training, updates on program requirements, and current information related to programs, as well as outreach and recruitment purposes.
• Establishes and maintains relationships with community partners to increase student community resources.
• Attends meetings with community partners, produces end-of-year narrative for the state, and advisor for the EOPS/CARE/Guardian Scholars Club.
• Creates, updates, and monitors counselor schedules in the SARs database.
• Performs other related duties as assigned that support the objective of the position.
• Required to abide by all District policies and procedures including Board Policy Code of Professional Ethics.

Qualifications and Physical Demands

Knowledge and Skills

• Requires working knowledge of state-funded programs and resources encompassing socially and economically disadvantaged students with an emphasis on foster youth services, juvenile court system, and trauma-informed best practices.
• Requires knowledge of methods, practices, terminology, guidelines, and procedures used in the college foster youth processes and the students served within these services.
• Requires working knowledge of higher education certificate and degree requirements that can accommodate disadvantaged students.
• Requires a working knowledge of Title 5, EOPS, and other related state regulations.
• Requires knowledge of the social and cultural programs that can enhance student retention.
• Requires a working knowledge of funding sources and requirements, as well as the services that may be available to students from other agencies including, but not limited to, Chafee Grant, AB12, SB1023, and other financial aid compliance reporting.
• Requires sufficient human relations skills to convey technical concepts to students, exercise patience, and make presentations to secondary schools and outside agencies.
• Requires sufficient language and writing skills to prepare reports and correspondence.
• Requires working knowledge of common office productivity software such as student databases, word processing, spreadsheets, and presentation graphics.
• Requires math skills sufficient to maintain financial and statistical records.

Abilities

• Requires the ability to perform the essential responsibilities and functions of the position.
• Requires the ability to implement programs and services that enhance disadvantaged student admission, retention, and outplacement into the job market.
• Requires the ability to demonstrate sensitivity to a diverse population of individuals.
• Requires the ability to determine student eligibility to participate in special-funded programs by interpreting rules and regulations.
• May require the ability to perform work assignments at all college locations and off-campus settings.
• Requires the ability to maintain productive and cooperative working relationships with others.

Physical Abilities

• The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
• Essential functions will vary by position.
• As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Education and Experience and demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Accessibility):

• The position typically requires an Associate's degree in social science or education and two years of experience working with special populations.
  • Additional experience may substitute for some higher education.
  • A Bachelor's degree in psychology, sociology, human services, or a related field and experience in psychology, counseling, social and behavioral sciences, communication, and/or trauma-informed care is preferred.
• Or, any combination of education and experience which would provide the required equivalent qualifications for the position.

AND

• Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom.

Licenses and Certificates

• May require a valid driver's license.

Working Conditions

• Work is performed indoors where minimal safety considerations exist.

Conditions of Employment

• Note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment VISA at this time.

(ON-CAMPUS - in-person position)
This is a temporary contract, categorically-funded, full-time (40 hours per week), 12-months per year classified position. The District reserves the right to extend, modify, or eliminate this position based upon available funds. The normal hours of work will be Monday through Friday from 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the department's needs. The effective date of employment will be arranged with the supervisor. The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee. (Salary Schedule: EE-114)

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Pay Philosophy:
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees.

Application Requirements:
The deadline to apply is May 10, 2024. Application materials must be electronically submitted online at to be considered for employment.

Incomplete applications, application materials submitted by mail, and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:
To be considered for employment you must submit a complete application packet. A complete application packet includes:
*Note: We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process.

1. A complete Coast Community College District Online Employment Application.
2. Responses to Supplemental Questions (please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).
3. A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications, including your demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Access). (upload as a separate attachment - PDF recommended).
4. A Current Resume of professional and educational background and experience (upload as a separate attachment - PDF recommended).

Submission of all required application information and materials is the responsibility of the applicant. All application materials become the property of the Coast Community College District and will NOT be copied or returned.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. If you do not know an answer, please indicate so, but do not leave any space blank.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.

Any documents that you are unable to attach can be emailed to Emails must clearly indicate the job you are applying to and your name.
Submit an application online at:


Coast Community College District - Human Resources
1370 Adams Avenue, Costa Mesa, CA 92626

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or call

Additional Information


Selection Procedure

• All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
• Applicants wishing to apply for more than one position must submit separate application materials for each desired position.
• Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
• If any travel is required for an applicant to participate in person during the interview process, this will be done so at the candidate's own expense.
• During the interview, candidates may be asked to conduct a short oral demonstration/presentation on a previously announced topic as well as participate in a writing exercise, or hands-on practical.
• Consideration will also be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
• The search committee will rate the candidate's responses to the interview questions, the demonstration/presentation, and the applicable writing exercises and/or hands-on practicals. Based on this rating, a number of candidates will be recommended to move forward and will be invited for a second-level interview.
• The hiring manager will conduct reference checks on the final candidate. The district reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews.
• The campus President will make the final recommendation for employment to the Board of Trustees.
• The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment.
• Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the College's recommendation for employment.
• The District reserves the right to extend the deadline, re-advertise the position, or delay filling this position based on the needs of the District and the student population we serve.

Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing equity and inclusion goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.

The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College. The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services.

Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population.

Coast Community College District Title IX:


This direct link 2023 Coast Community College District Annual Security and Fire Safety Report (Download PDF reader) is the 2023 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2020, 2021, and 2022 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions regarding the report.

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