Operation Administrator - New York, United States - Global IT Resources

Global IT Resources

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About

We are the largest commercial furniture dealer in the world, with over 78 years of experience and more than 425 full-time employees across the country.

We are the preeminent Steelcase dealer in the United States and support a list of more than 400 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands.

Overview
We are currently seeking an
Operations Administrator in our
Secaucus, New Jersey office to join our team. This is an administrative role within an operations environment and requires a highly organized individual with strong computer skills.

Key Responsibilities

The Operations Administrator (OA) assists in maintaining solid customer relations through quality installations, excellent customer service, and superb problem-solving skills.

The OA works closely with sales and office personnel to ensure quality in their department. The OA will demonstrate strong organizational, communication, technical, and customer service skills.

The OA will handle requests, as described in the essential functions area, to ensure all needs are resolved both promptly and thoroughly.

Remain current on all product knowledge including but not limited to standard installations, technical service bulletins, and warranty repairs.

The OA will maintain expected service level agreements for all processes as outlined in the training modules, policies and procedures, and installation programs.

Qualifications:

Skills & Qualifications

1 year of experience of dealing with purchase orders, order entry, invoicing, and payroll
Some knowledge of or interest in logistics, asset management and project management and intermediate skills in Excel and power point and able to learn new systems quickly
Detailoriented, wellorganized, and accurate
Voluminous line entry into a customized sequel database tracking system, printing
Paying strict attention to taxation of various types of labor and materials, the associated tax codes, looking up counties where job took place if out of NYC
Able to input payroll against work orders and fill out payroll forms for certified payroll.
Exposure to three different systems (Hedberg, Jobtrax, 360 Facility, Procore)
Respond to all customer requests and complaints in a courteous and professional, and caring manner
Ensure that all customers feel they are a priority
Provide education to the customer
Maintain a clean, professional personal appearance at all times
Comprehensive knowledge of all existing and new products
Ability to handle competing demands and to take initiative
Must be responsive to senior management and other internal/external clients
Excellent followup skills
Does not require supervision
Willing to work overtime, if necessary
Strong verbal and written communication skills
Team player attitude
Able to keep track of expenses for projects and staff

Pay:
$60, $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Purchase Orders: 1 year (required)

Logistics: 1 year (required)
Input payroll: 1 year (required)

Operations Admin: 1 year (required)
- residential industry: 1 year (preferred)

- hospitality: 1 year (preferred)

- furniture: 1 year (preferred)

Ability to Commute: