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    Sales Administrator - Los Angeles, United States - IGH Holding Inc

    IGH Holding Inc
    IGH Holding Inc Los Angeles, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Position Overview: The Sales Administrator plays a pivotal role in supporting the sales team within the logistics industry. They are responsible for managing the administrative tasks associated with the sales process, ensuring that all client-related activities are carried out efficiently and effectively.

    Key Duties and Responsibilities
    • Assist the sales team with the preparation of quotations, proposals, and tenders.
    • Coordinate with internal departments to ensure timely delivery of services.
    • Update and maintain the customer relationship management (CRM) system with client details, interactions, and sales records.
    • Oversee the order-to-delivery process, ensuring accuracy and efficiency.
    • Communicate with clients to confirm orders, delivery dates, and any special requirements.
    • Prepare, verify, and maintain sales-related documentation, such as contracts, purchase orders, and shipping instructions.
    • Ensure compliance with industry regulations and company policies.
    • Serve as a liaison between the sales team, operations, and the client.
    • Address and resolve client inquiries and concerns promptly and professionally.
    • Generate regular sales reports for management, highlighting key metrics and trends.
    • Analyze sales data to assist in target setting and forecasting.
    • Schedule and coordinate meetings, sales presentations, and training sessions for the sales team.
    • Assist with the organization and execution of trade shows, seminars, and client events.
    • Collaborate with the operations team to check the availability of services or products.
    • Notify sales team of inventory levels and potential backorders.
    • Stay informed about industry best practices, trends, and technologies.Recommend process improvements to streamline sales administration functions.

    Preferred Qualifications
    • Bachelors degree in Business, Logistics, or related field (preferred but not mandatory).
    • Previous experience in a sales administration or support role, preferably within the logistics industry.
    • Strong proficiency with office software, including Microsoft Office Suite and CRM platforms.
    • Excellent communication skills, both written and verbal.
    • Detail-oriented with the ability to manage multiple tasks and deadlines.
    • Strong organizational and time management skills.
    • Familiarity with logistics terminology and practices is a plus.
    • Team player with a positive attitude.
    • Customer-centric mindset.
    • Ability to work in a fast-paced environment.
    • Problem-solving aptitude.

    Working Conditions: May require occasional travel for industry events or client meetings. Office-based with standard office hours; however, flexibility may be required to accommodate different time zones and client needs.

    Work Schedule: Monday to Friday, 9AM - 6PM (1 hour lunch break)

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