- Receive and process third party billing authorizations
- Monitor student enrollment and changes in financial aid
- Bill third party vendor contracts
- Receipt EFT and check payments from vendors
- Process payments for invoices
- Assist with the collections process for bad debt, in collaboration with collection agencies
- Assist with the evaluation and generation of refunds
- Provide exceptional customer service via in person interactions with students/parents/outside vendors/departments at our SFS Front Desk, emails, and phones with SFS Service Level Agreements
- Handle all information with tact and discretion and recognizes the confidential and sensitive nature of university business and FERPA regulations
- Assist in testing of new software and upgrades on financial aid/billing systems; collaborate with Systems and Compliance Team members to maintain data integrity and compliance within all regulations; assist to develop streamlined processes
- Maintain a comprehensive understanding of financial aid, student accounts, and billing processes
- High school diploma or GED
- Knowledge indicating proficiency in the use of Microsoft Office Word, Excel and Access
- Experience working as part of a team in a collaborative work environment
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated organizational and time-management skills including the ability to successfully prioritize and manage multiple tasks with minimal supervision
- Evidence of math skills and the ability to analyze, verify accuracy of and reconcile data while paying strong attention to detail
- Evidence of outstanding customer service skills
- Ability to handle confidential information, exercise sound judgement, and maintain records
- Strong critical thinking skills with the ability to solve problems, including the ability to help inexperienced individuals understand policies and processes
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Accounts Receivable Technician - Cape Girardeau, United States - Southeast Missouri State University
Description
Accounts Receivables TechnicianStudent Financial Services
Full Time
Student Financial Services is a central student service center that provides end-to-end student focused support in the areas of financial aid, student accounts and other university accounts receivables.
The Accounts Receivables Technician position is considered a generalist position but is intended to support specific processes on a regular basis.
This position will provide support to other areas within the office, as needed.Primary Responsibilities
Application Deadline:
To ensure full consideration, application materials must be received by November 17, 2023. The position is available immediately and will remain open until filled.
To Apply:
Submit the following items online by clicking on the APPLY button at the top of the page:
* letter of interest addressing all position qualifications
* resume
* names and contact information of three professional references may be asked for at a later date
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond.
SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.
SEMO Fact Book:
Institutional Research Factbook | SEMO
SEMO Strategic Action Plan:
Strategic Action Plan )