Franchise Compliance Analyst - Towson, United States - Senior Helpers - Corporate

Description

Position:
Franchise Compliance Analyst


Salary:
$81-85K


Position Type:
Full Time

Senior Helpers, a highly successful franchising company and premier provider in the senior home care industry, is seeking a Franchise Compliance Analyst to join our team.

Role Overview:

As a Compliance Analyst within our Finance department, you will be responsible for monitoring activities of Senior Helpers franchisees to ensure that each franchise complies with the terms of their Franchise Agreement(s), as well as the Franchise System Standards set forth by Senior Helpers.

The position will perform analytical, forensic audits, and investigative services to ensure accountability standards.

Franchise audits are essential for assessing compliance, financial health, and maintaining consistency across franchise networks, with regular evaluations of operational standards, financial obligations, and brand adherence.

The ideal Compliance Analyst is a proficient expert in the management and collection of documentation while monitoring and maintaining the organization's contractual compliance with the Franchisees.

The position will report to the Chief Financial Officer.


Essential Duties

Financial Responsibilities:

• Identify and analyze financial risks to the franchisee and company (e.g., noncompliance with franchise agreements).
• Analyze franchise agreements to understand royalty and fee structures.
• Perform detailed testing of franchisee revenue recognition and royalty calculations.
• Compare franchisee financial performance metrics to industry benchmarks.
• Investigating profit and loss reports to ensure franchisees are maintaining profit and success.
• Regular financial deposit reviews to ensure that their deposits are matching in a timely manner.
• Monitor and ensure that franchisee income tax returns are matching the gross sales report.
• Regular franchisee deposit reviews to ensure that deposits are matching in a timely manner.
• Investigate new franchisees spending to ensure a successful cash flow.

Reporting:

• Prepare audit reports or financial review reports, clearly communicating findings and recommendations to franchisor management.
• Perform procedures to assess internal controls over financial reporting for franchisees.
• Create reports to show unusual revenue reporting, as well as capturing late reporting.
• Collaborating with IT to build standardized reporting to investigate key concerns. Areas of concern include revenue, billing, and scheduled client care.
• Analyze financials to investigate underreporting of sales and discrepancies.

System Processes:

• Document areas of noncompliance and implement plan of correction. Report findings and notify appropriate leadership and/or counsel of areas of default and noncompliance (both unintentional and intentional).
• Utilize all available resources, tools, and systems to thoroughly audit, research, and investigate any irregularities, inconsistencies, and potential violations of Franchise Agreement or Franchisor policies.
• Developing a comprehensive franchising audit to determine the following areas.
• Determine the scope, objectives, and approach of each review to be performed.
• Prepare compliance review plan(s) clearly describing the various auditing procedures to be used and the key areas to which they will be applied.
• Collect, analyze, interpret, and document information to support audit findings.
• Prepare audit reports to document area under review, procedures performed, and conclusions met.
• Communicate to counsel/leadership throughout the review process, discussing review objectives and approach, deficiencies (if found), and recommendations for improvement.

Field Audits:

• Travel to Senior Helpers franchise locations to perform field audits, including, but not limited to, documentation review, investigative audit financial statements, payroll records, client home care agreements, up to date insurance certificates, new hire paperwork and personnel file reviews.

Additional Responsibilities:

• Ensure all franchisees are maintaining liability insurance, including workers comp insurance.
• Working with legal to ensure all licenses are renewed, filed and current.
• Review franchise websites to ensure there are not separate landing websites and are compliant.
• Ensure that various franchisee marketing programs are following franchise agreements.

Qualifications

• Bachelor's degree in business, accounting, finance or related. High level of experience considered in lieu of degree.
• Three (3) years of handson financial compliance and auditing experience required. Franchise experience preferred.
• Experience navigating a profit and loss and balance sheet.
• Strong analytical and problemsolving skills to collect information, investigate, recognize patterns/potential inconsistencies, and unravel puzzles.
• A selfstarter who independently seeks out information and answers.
• Perseverance, resilient and results or