- Job training and on site direction to associates for assigned projects Conduct field customer training for assigned projects as required Communicate with National Technical Support on equipment issues Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service TipsSAFETY Operate in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines '14 hours rule' Report all work related accidents or injuries within 24 hours to the appropriate personnel Must be a role model to fellow associates with regards to safety by setting a positive example Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are correctedADMINISTRATION Coordinate assigned project completion, customer training, and close outo Provide all test data and start up reports in a final package to the customero Coordinate any additional training bought with the sales order, provided either by the Customer Engineer, Power Tech Support, or the Project Leader directly Provide Time and Material quotes for customers or contractors for assigned projects, as necessary Coordinate subcontracted services and equipment rentals for assigned projects, provide purchase orders to vendors as required Gather all Service revenue (sales order and any additional PO's) & costs (labor, equipment, and subcontracted) for assigned projects and report to Power Technical Support for regular profit/loss reports to Service management Review and process submittal drawings Log all technical support telephone calls Provide accurate and timely reporting in accordance with published guidelineso Time cards, expense reports, mileage reports, ticket closure, forms, et al.
- Managers, co workers, Support Services, sales, electronic communications, et al.
- Required experience (one or more of the following)o ASEET - preferredo ASMETo Six years military experience in a related fieldo Equivalent industry experience
- Job progression requirementso Minimum 5 years Project Management experienceo Product certifications and field knowledge assessment up to date in accordance with job level (refer to job progression chart)o Meet all aspect of your current job description
- Interpersonal Skillso Professionalo Reliableo Team Player
- Mastery of electrical / electronic test equipment and theory
- Must be able to read and interpret electrical one-line diagrams and blueprints
- In all aspects of the job, need to lead by example, and held to a higher standard of conducto Product certifications up to dateo Meet all aspects of the job descriptiono Performance evaluation rating of meets all aspects of job requirement or bettero Consistent performance and customer relation skills
- Technical skillso Ability to make an immediate site evaluation, skills to include: environmental temperature, and general operating conditions without supervisiono Ability to summarize and report all work related tasks performedo Ability to give technical assistance via the telephone to customers on a regular basiso Provide phone or on-site technical support to junior level associateso Independently evaluate, recognize and recommend acceptable customer solutions based upon site evaluationo Recommend and direct activities at a customer site by leading technical activities of other technicianso Provide on-site customer consultation, must be able to present themselves as an expert in the fieldo Capable of providing project leadership and on-site direction for assigned projectso Provide expert site evaluation for Liebert Power Products and related systemso Assist Liebert Engineering and National Tech Support with site evaluations, site visits, and recommendations/solutions as requiredo Expert in site acceptance testing procedures and equipment
- Strong skill sets:o Strong communication skills Ability to communicate with all levels within the customer organization Strong verbal communication Excellent written skillso Able to manage stressful situationso Diplomacyo Troubleshooting skillso Safety procedureso Strong organizational and planning skillso Excellent time management ability, capable of working without direct supervisiono Computer skills Advanced word processing, report generation Spreadsheet processing Electronic mail Test equipment and data analysis programs Familiarity with computer networkso Mechanical aptitude
- Minimum of 90% domestic travel is required.
- International travel as directed by Power Technical Support or Field Operations
- Hour/Day on-call availability through a national paging system
- Flexible schedules (weekends, evenings, and holidays)
- Valid driver's license
- Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.
- Valid U.S.
- Deployable in the event of emergenciesPHYSICAL REQUIREMENTS:
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial StrengthOUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out DevelopmentVertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to calls or agencies please.
Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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AC Power-Project Leader - Atlanta, United States - Vertiv Holdings Llc
Description
The Site Level Project Leader will provide world class start-up leadership for large, high-profile orders of Liebert power equipment.The PL is the primary Vertiv Service representative for large jobs, from factory testing, through start-up, site acceptance testing, and project completion.
The PL is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
The PL is also required to maintain continuous communication with CRC, Area/District Offices, and Area Managers.DUTIES & RESPONSIBILITIES:
ROLE Relies on extensive experience and judgment to plan and accomplish work related goals Requires no direct supervision Leads and directs the work of others Provides guidance to others on complicated situations Factory certified on a variety of products that interact with Liebert systems:o Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al.
CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer or contractor where applicable Coordinate and attend customer or contractor meetings as required Maintain customer satisfaction rates according to company guidelinesPERFORMANCE Complete all work in an efficient and timely manner Capable of making strong decisions, technical and commercial, under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with company startup/escalation process and procedures In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard.
Must act and perform as a role model to all field associates Maintain proper and adequate level of internal communications Ability to communicate with all levels within the organizationWORKING CONDITIONS:
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell.
The associate frequently is required to sit and climb or balance.Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.Notes:
Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS:
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES* Customer Focus