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On-call Catering Service Staff - Moorhead, United States - Concordia College
Description
**On-call Catering Service Staff**
** | |**
**Posting Information**
Position Title On-call Catering Service Staff Position Type Staff FTE .07 General Employment Period **January-December** General Work Schedule (days of week) Varies General shift hours This position will work varied hours and days including evenings and weekends. Schedule will adjust based on event needs. No Job Summary/Basic Function The primary responsibility of this position is to provide superior food and beverage customer service to Catering by Concordia guests through set, serve, and clean-up of catered functions both on and off-campus. Responsibilities are shaped largely by the requirements of each unique event. This includes setting up catered events including setting tables with dishes, flatware, glasses, etc., setting up dishing and/or buffet lines, serving meals, tearing down including dishwashing. It is also responsible for food safety and sanitation and the overall satisfaction of Concordia College guests. Significant face-to-face customer interaction with exemplary service is required with strong attention to detail, and ability to work a flexible schedule. **Position Responsibilities** 1. Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position. 2. Deliver, set-up, dish, serve, tear-down and clean up small scale catering events without direct supervision and assist with the same for large events 60%
3. Serve as lead staff and give direction to student staff at small and medium catering events and provide top quality customer service in meeting and exceeding the needs of Dining Services customers 15%
4. Ensure a safe and clean serving and dining area adhering to standards of sanitation and safety as established by local, state, and federal health officials 10%
5. General office duties, maintaining, organizing, inventory, and cleaning catering equipment and storage facilities 5%
6. Work with student employees, co-workers, and management in service to our customers, assist with student employee recruitment and retention and assist in training and providing direction to student catering staff 10%
Minimum Qualifications
High-School Diploma/GED ;
ServSafe certificate or similar food safety course certificate, or pass ServSafe exam within the first year of employment;
Valid drivers license and insurable driving record.
Preferred Qualifications
Computer skills
6 months-1 year related experience in catering or customer service; **Skills and Abilities:**
Basic employment skills: reading, oral and written communication, performing simple arithmetic, operating basic office equipment (i.e. copier, multi-line telephone system, etc.), understand basic inventory management;
Standard catering skills, e.g.: dishing, serving, etc.;
Broad range of technical catering and kitchen skills, e.g.: coffee and other beverage dispensers, food warmers, chafing pans, dish machine, etc;
Customer service skills to interact with guests of the college to meet their needs and requests in a timely and appropriate manner;
Ability to replenish food items including various large, hot, heavy and/or cumbersome containers (hot pans, dish racks, etc.);
Ability to serve food/wait on guest according to standard procedures;
Ability to drive and maneuver a delivery truck;
Communication skills to give directions to student employees and work with other staff to ensure that proper procedures are being followed;
Ability to engage our customers with an attitude of willingness and dedication to serve;
Ability to work with a diverse group of people.
Open Until Filled Yes Screening Begins 11/08/2021 EEO/AA Statement Concordia College will not discriminate against or harass any employee or applicant for employment because of race, color, creed, sex, religion, national origin, age, veterans status, disability, genetic information, sexual orientation, gender identity, marital status, familial status, public assistance status, membership or activity in a local human rights commission, or any other legally protected status.
Special Instructions to Applicants Employment Contingencies Background Check , Motor Vehicle Record Investigation Location Moorhead **Supplemental Questions**
Required fields are indicated with an asterisk (*).
**Documents Needed to Apply**
**Required Documents**
**Optional Documents**
List of References
