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    Salesforce Business Analyst - Houston, United States - Nava Software Solutions LLC

    Nava Software Solutions LLC
    Nava Software Solutions LLC Houston, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    NAVA Software solutions is looking for a Salesforce Business Analyst /Administrator

    Details:

    Salesforce Business Analyst /Administrator

    Location: Houston TX

    Job Type : Full time / Direct Hire

    Responsibilities:

    • Gathering Requirements: Collaborate with stakeholders to gather and analyze business requirements related to Salesforce implementation or enhancements.
    • Solution Design: Design solutions within Salesforce to address business needs, including customization of objects, fields, workflows, validation rules, and process automation.
    • Configuration: Configure Salesforce features such as user interface, security settings, data management, and integration with other systems.
    • Data Management: Ensure data integrity within Salesforce by defining data models, establishing data governance practices, and performing data migration or manipulation tasks.
    • Process Automation: Develop and maintain automated processes using tools like Process Builder, Workflow Rules, and Flow to streamline business processes and improve efficiency.
    • User Training and Support: Provide training and support to end-users on Salesforce functionality, features, and best practices. Address user inquiries and troubleshoot issues as they arise.
    • Documentation: Create and maintain documentation including requirements specifications, design documents, configuration guides, and user manuals.
    • Collaboration: Work closely with cross-functional teams including Sales, Marketing, Customer Support, and IT to ensure alignment of Salesforce solutions with overall business objectives.
    • Continuous Improvement: Stay current with Salesforce updates, best practices, and industry trends. Identify opportunities for system enhancements and optimization to drive continuous improvement.

    Skills and Qualifications:

    • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
    • Salesforce certifications such as Salesforce Administrator (ADM 201) and Salesforce Advanced Administrator (ADM 211) are preferred.
    • Proven experience as a Salesforce Business Analyst and Administrator, with a strong understanding of Salesforce platform capabilities and limitations.
    • Proficiency in Salesforce configuration, including customization of objects, fields, page layouts, workflows, and validation rules.
    • Experience with Salesforce Lightning Experience and familiarity with Lightning Web Components (LWC) is a plus.
    • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
    • Detail-oriented with a focus on quality and accuracy in all aspects of work.
    • Ability to work independently and manage multiple priorities in a fast-paced environment.
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