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    Engineer Supervisor - Mobile, United States - John H Carter CO

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    Description

    Essential Duties

    Receive correspondence from external and internal customers which must be handled on a timely basis.

    o Tasks will include RFQs, technical assistance/support, factory support, technical product support, delivery expediting,

    Facilitate customer application requirements for their product selection, sizing, and assembly

    Ensure that inside efforts are aligned with the production team

    Support JHC accounting department with problem invoices, returns, and general customer account information

    Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times

    Work closely with and support the JHC product principals when required to do so

    Attend and participate in required trainings

    Participate in the after hour and weekend On-Call rotation

    Procure product and product information for customers

    Be a team player, and work well as group

    Accurately complete quotes, order entry, and purchase orders

    Always build and cultivate solid relationships

    This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.

    Regular and predictable attendance is essential for this position.

    Education and/or Work Experience

    Minimum 2+ years of Inside Sales experience

    o Preferred in industrial equipment environment preferably Fisher Control Valves & Fisher Regulators

    o In the absence of a specific control valve and regulator background, experience with other industrial instrumentation/equipment sold into the chemical, petro-chemical, refining and oil & gas industries will be considered.

    BS in an Engineering Discipline is optimal

    PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

    If you wish to become an approved agency to assist us in our employment efforts, please submit your request to


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