Non-medical Lab Tech - Glen Allen, United States - Fastest Labs of North Richmond

Description

Job Description - Non-Medical Lab Tech


NON-MEDICAL | M-F 9AM-5PM | NO NIGHTS OR WEEKENDS | FEDERAL HOLIDAYS OFF | FULLY TRAINED IN-HOUSE | FUN ENVIRONMENT | PROFIT SHARING ELIGIBILITY WITHIN 90 DAYS OF EMPLOYMENT
At Fastest Labs, you will have the chance to grow into a leadership position.

Your role with our team will be a dual role with administrative duties such as customer service, data entry and handling telephone calls and providing clinical drug, DNA, and alcohol testing services.

This position requires a high level of customer service and an extremely positive attitude. We will certify and train you to welcome, test and service our clients. We perform pre-employment and random drug testing for small to large businesses and individuals. If you have the motivation and attitude to learn we will invest in you and you can be a part or our rapidly
expanding team.

No medical experience is necessary, we provide all the certifications necessary during your orientation and training sessions.

We are looking for a TEAM MEMBER with administrative skills, outgoing people person qualities, and a HIGH level of customer service.

PERSONAL ATTRIBUTES REQUIRED:
Must have a great outgoing personality and enthusiasm for learning our business.
Treat clients with a high level of customer service.
Able to multi-task and be well organized with strong attention to detail.
Self-motivated, independent, and want room to personally develop and grow.
Energy, Energy, Energy


PREFERRED BUT NOT NECESSARY:
Prior sales experience
Bi-lingual in Spanish and English
CPC Certified Professional Collector
BAT Breath Alcohol Technician


DETAILS:

Salary:
$18 per hour (Hourly rate increases once certifications completed)

Work Type:
Full Time, M-F, 9-5 No Weekends.


Basic Function
Handle the business telephone, client communications, testing of clients and
assist in the day-to-day operation of the Fastest Labs collection site.


Primary Responsibilities

• Handle potential customer inquiries and follow telephone script to persuade callers to schedule an appointment or come in to the collection facility for testing.
• Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.
• Maintain a daily telephone log of all incoming calls.
• Perform specimen collections following proper chain of custody procedures, packaging of specimens, and shipping package with appropriate courier.
• Collect payment from clients.
• Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.
• Conduct optional outbound sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.
• Monitor and inventory testing supplies.

telephone calls.


Secondary Responsibilities

• Maintain a clean and fresh appearance of the entire office, reception area and testing areas.
• At all times contribute to a positive work climate and to the overall team effort of the company.
• Maintenance and preparation of testing products, forms and equipment.
• Perform all office functions and other reasonable, related duties as assigned or requested.

Special Requirements

• Ability to use a computer.
• Ability to withstand regular physical contact with urine, hair, saliva, fingernail dust, and cleaning solutions.
• Ability to lift 35 pounds, bending, twisting, stooping, kneeling, reaching, pushing, pulling, and carrying.
• Sitting at a desk for extended periods.
• This position description describes the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position._

Fastest Labs daily work flow requires someone who is thorough, detail oriented, and focused


Pay:
$18.00 per hour


Salary:
From $18.00 per hour


Schedule:

• 8 hour shift 30 minute break for a 7.5hr work day
• Monday to Friday

Education:

• High school or equivalent (preferred)

Work Location:
In person


Pay:
$ $22.50 per year


Schedule:

• Monday to Friday

Work Location:
In person