Jobs
>
Chico

    MIT Field Engineer - Chico, United States - UBEO Inc

    UBEO Inc
    UBEO Inc Chico, United States

    3 weeks ago

    Default job background
    Description

    Department:
    Managed Services - Managed IT

    Reports To:
    MIT Service Delivery Manager

    FLSA Status:
    Full Time / Exempt
    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT Field Engineer to join our team in Chico, CA
    UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
    Purpose
    This position is responsible for providing onsite and remote technical support for Managed IT clients in the Chico region.
    Supervision
    Supervised
    Contacts
    Responsibilities
    Provide onsite and remote technical support for Managed IT clients.

    Respond to initial support requests and troubleshoot basic issues with single-user impact according to best practices and standard operating procedures.

    Respond to escalation requests from Service Desk Engineer I team members.
    Escalate to and/or collaborate with Service Desk Engineer II or Systems Engineers when necessary.
    Adhere to communication standards and enter detailed notes on all support tickets.
    Contribute to division initiatives, best practices, and process improvement.
    Daily consistent and accurate utilization reporting and ConnectWise Manage calendar usage.
    Demonstrate core values on a daily basis including:

    Excellent professionalism and a positive attitude.
    Consistent usage of standard operating procedures and tools.
    Engaging in mentoring process.

    Identify and contribute to continuous improvement efforts to reduce costs or increase productivity without reducing effectiveness.
    Maintain an open and candid working relationship with the immediate manager in discussing matters of importance.
    Adhere to established company values, practices, policies, and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
    Other duties as assigned by management.
    Job Related Dimensions
    Basic knowledge in the following areas:

    Desktop hardware troubleshooting.
    Network hardware troubleshooting (Switches, Access points, Firewalls, ect).
    Windows OS troubleshooting.

    Standard software suites (Microsoft 365, Adobe, ect).
    Preferred experience working with the following systems (or similar systems):

    ConnectWise Manage
    ITGlue
    Microsoft Teams

    Willingness to mentor and develop other support team members.
    Willingness to continue building knowledge through training and certifications.
    Track record of integrity and trustworthiness with confidential/sensitive information.
    Ability to plan, organize, and multi-task in a fast-paced environment.
    Demonstrate confidence with a high degree of professionalism.
    Very strong attention to detail and problem-solving skills are essential.
    Takes ownership of job responsibilities with personal pride and accountability.
    Very prompt, hardworking, and loves what they do.
    Ability to work independently with little supervision required.
    Ability to remain calm while working under pressure in a busy environment.
    Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
    Ability to maintain confidentiality related to sensitive company and employee information.
    Excellent ability to multi-task, prioritize and problem-solve in a busy, fast-paced environment.
    Proficiency in MS Word, Excel, and Outlook is essential.
    Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
    Excellent time, leadership, and management skills.
    Excellent written and verbal communication skills.
    Strong professionalism and organizational and planning skills.
    Regular and reliable attendance.
    Qualifications

    Experience:
    Bachelors/associate degree in computer information systems.
    4+ years related remote and/or field work experience.
    Additional experience can be substituted for education.


    Desired certifications:
    CompTIA Network+
    Cisco Certified Entry Networking Technician (CCENT)

    CCNA
    Physical Demands & Work Environment
    Ability to sit at a desk for prolonged periods of time
    Ability to talk on the phone and work with various computer tools and applications
    Ability to type and compose written communication in various forms
    Ability to travel to customer locations on a regular basis
    Ability to work on your feet for long periods of time on a regular basis
    Ability to lift 50+lbs on occasion
    UBEO offers a competitive compensation package.

    UBEO also offers excellent benefits that include medical, dental, vision, life, flexible spending account options as well as other supplemental benefits.

    UBEO also offers a 401k Retirement Plan with company match upon eligibility.
    Submit your resume to Human Resources today
    This position will require onsite work at the Chico, CA office location Monday-Friday. This position does not provide remote work options. UBEO is following CDC guidance relative to COVID safety measures and protocol to ensure a safe work environment.

    UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.


    Remuneration for this role:
    $66,560 - $67,000 annually + uncapped commission opportunity. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

    #J-18808-Ljbffr
  • The Rockridge Group

    Field Engineer

    1 week ago

    The Rockridge Group Chico, United States

    Job Description · Job DescriptionTITLE: FIELD SERVICE ENGINEER BRANCH: RED BLUFF (b/t Redding and Chico) Description:Provides onsite and remote technical support for Managed IT clients. · The normal / typical coverage area for this engineer would be from the Redding area in the n ...

  • UBEO, LLC

    MIT Field Engineer

    3 weeks ago

    UBEO, LLC Chico, CA, United States Full time

    Department: Managed Services - Managed IT · Reports To: MIT Service Delivery Manager · FLSA Status: Full Time / Exempt · UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT Field Engineer to join our team in Chico ...

  • UBEO Inc

    MIT Field Engineer

    3 weeks ago

    UBEO Inc Chico, United States

    Department: Managed Services - Managed IT · Reports To: MIT Service Delivery Manager · FLSA Status: Full Time / Exempt · UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT Field Engineer to join our team in Chico ...

  • UBEO Inc

    MIT Field Engineer

    1 week ago

    UBEO Inc Chico, United States

    *Department:* Managed Services - Managed IT · *Reports To:* MIT Service Delivery Manager · *FLSA Status: *Full Time / Exempt · UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT Field Engineer to join our team in ...

  • UBEO, LLC

    MIT Field Engineer

    1 week ago

    UBEO, LLC Chico, CA, United States Full time

    Department: Managed Services - Managed IT · Reports To: MIT Service Delivery Manager · FLSA Status: Full Time / Exempt UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a MIT Field Engineer to join our team in Chico, C ...

  • Psomas

    Office / Field Engineer - Transportation and Public Works

    3 weeks ago

    Psomas Chico, United States

    Our Northern California Construction Management Team in Chico has an opportunity for a talented civil construction Office/Field Engineer. Explore this opportunity with Psomas and apply today · About being our Office/Field Engineer · As our Office/Field Engineer, you will be par ...

  • Psomas

    Office / Field Engineer - Transportation and Public Works

    1 week ago

    Psomas Chico, United States

    Job Description · Job DescriptionOur Northern California Construction Management Team in Chico has an opportunity for a talented civil construction Office/Field Engineer. Explore this opportunity with Psomas and apply today · About being our Office/Field Engineer · As our Office/ ...

  • Mad Engine Global LLC

    Supply Chain Analyst

    1 week ago

    Mad Engine Global LLC Chico, United States

    **Supply Chain Analyst - Fashion & Apparel** · Mad Engine is seeking a Supply Chain Analyst to manage our raw materials (blank garments for screen-printing). The role will analyze and implement strategies to optimize fill-rates (on-time / in-full), minimize the total cost of owne ...

  • Parsons

    Field Project Manager

    3 weeks ago

    Parsons Chico, United States

    In a world of possibilities, pursue one with endless opportunities. Imagine Next · When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace ...

  • NorthStar

    Associate Land Surveyor, Pls

    1 week ago

    NorthStar Chico, United States

    We are a multi-disciplinary team of architects, engineers, surveyors and planners who have been serving Northern California communities for almost 40 years. We work in a welcoming community that offers culture, art, incredible outdoor adventures, and easy driving access to epic w ...

  • Parsons

    Field Technical Analyst

    3 weeks ago

    Parsons Chico, United States

    In a world of possibilities, pursue one with endless opportunities. Imagine Next · When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace ...

  • Infinity Enterprises

    Technical writer

    3 days ago

    Infinity Enterprises Chico, United States

    The job holder (m/f/d) works for the aviation sector as a Technical Writer in Chico: · Creation of technical documentation (e.g. operating and maintenance manuals) · Research on individual documentation topics · Harmonization of configuration status, ensuring data conformity · Pr ...

  • Radiant Enterprises

    Project Engineer

    3 days ago

    Radiant Enterprises Butte, United States

    Project Engineer / Planner - BOS Radio System / Radio Infrastructure / Roll-Out SSB stands for public transportation that moves all of Stuttgart and the region. Our more than 3,300 employees transport passengers quickly, affordably, comfortably, and sustainably to their destinati ...

  • BlueNova Industries

    Deputy Team Leader

    3 weeks ago

    BlueNova Industries Chico, United States

    The Mammoet Deutschland GmbH is one of the leading providers of heavy lifting, crane and transport services in the fields of refineries and petrochemicals, renewable energy, power plants, construction and infrastructure, offshore, ports and shipyards, employing over 300 employees ...

  • Crimson Solutions

    Service technician/electrician

    3 days ago

    Crimson Solutions Butte, United States

    Service Technician/Electrician (M/F/D) · Location: Hamm (Westphalia) · Type(s) of Employment: Full-time · Working Hours: 40 hours per week · About KPS Prüfservice · KPS Prüfservice is one of the leading companies nationwide in the field of electrical equipment testing. Our focus ...

  • Stellar Ventures

    Young professional

    3 days ago

    Stellar Ventures Chico, United States

    THE ASAP GROUP · What makes us great? The people of the ASAP Group. · With a focus on future-oriented technologies, we have quickly become a top engineering partner. As an independent subsidiary of the global player HCLTech, we combine stability with an innovative mindset. · Are ...

  • Titan Ventures

    Technical System Planner

    3 weeks ago

    Titan Ventures Butte Valley, United States

    Your tasks · Participation in exciting, diverse and innovative projects. · Project processing through all planning phases from preliminary to execution planning. · Independent implementation of planning concepts up to the creation of planning documents. · Processing of 3D plannin ...

  • PG&E Corporation

    Supervisor, Electric Distribution Operations

    2 hours ago

    PG&E Corporation Chico, United States

    Requisition ID # 157823 · **Job Category**: Maintenance / Construction / Operations · **Job Level**: Supervisor · **Business Unit**: Electric Operations · **Work Type**: Onsite · **Job Location**: Chico · Department Overview · Electric Operations ensures the delivery of clean, sa ...

  • Kelly Services, Inc.

    Field Services Engineer

    3 weeks ago

    Kelly Services, Inc. Willows, United States

    Duration: 6 months (temp-to-hire possibility) Pay Rate: $40.10 Location: San Diego, CA (LOCAL Hybrid/ Remote) The Field Service Engineer is responsible for the vital work of maintaining diagnostic tools, which directly influence patient health and we Field Service, Engineer, Serv ...

  • Horizon Group

    Working student in the construction department

    4 days ago

    Horizon Group Durham, CA, United States Freelance

    As a working student (m/f/d), you will support the designers in creating sample parts, prototypes, and constructions in Durham, CA. For this purpose, we have a mechanical laboratory equipped with 3D printers, laser cutters, and machining tools. Join our team and assist us in deve ...