- Conduct payroll and time keeping functions as required
- Job costing and job profitability reporting
- Manage administrative processes on plumbing jobs, finalizing job details, debriefs, follow ups, and invoicing
- Answer calls/emails from customers, suppliers, technicians, subcontractors, and intercompany personnel
- Manage plumbing permits, insurance, and licensing required for jobs
- Schedule and dispatch jobs/plumbers accurately and efficiently
- Interface with technicians, inspectors, subcontractors, city and county officials, and customers
- Maintain and create office policies and procedures
- Organize record-keeping systems including filing, protecting, accessing, and destroying of documents
- Supervise, direct, and monitor the performance of other clerical employees
- Create, type, and distribute internal and external correspondence
- Order office supplies and assist in upkeep of office equipment
- Directly and by supervising others, support one or more of the following areas: office technology, office supplies, telephone systems and equipment, facilities maintenance, general office accounting, and/or human resources administration
- Plan and execute company events including business events and employee get togethers
- May help hire, terminate, and train personnel in areas of responsibility
- Offer suggestions and solutions on improving efficiency of general office procedures
- Perform other duties as assigned
- 3-5 years related experience and/or training; or equivalent combination of education and experience good computer skills with working knowledge of business software applications
- Strong organizational and analytical skills with fanatical attention to detail
- Proficiency in various computer programs and Microsoft Office Suite
- Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude
- Plumbing industry experience is a plus
- Excellent written and verbal communication skills required
- Self motivated, with the ability to prioritize and complete multiple projects and tasks, with or without reasonable accommodation
- Puts forth a courteous, friendly, helpful attitude at all times when receiving office visitors, answering the phones, or dealing with other associates
- Strong interpersonal skills and an ability to communicate effectively in person, in writing, and by phone.
- Excellent customer service skills, with a positive and supportive approach.
- Collaborative style, combined with the ability and desire to work in a team-based environment.
- Problem solver who can take initiative and set priorities while being flexible and drive project to completion.
- Attention to detail and thoroughness in completing assigned duties.
- Highly organized and able to handle multiple projects, a high volume of general requests, and interruptions.
- Adept at navigating complex environments with evolving priorities and communication plans.
- Ability to proofread agreements, contracts, correspondence, etc. and prepare for approvals.
- Experience in the construction/plumbing industry is preferred but not required.
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Office Manager - Missouri City, United States - Santhoff Plumbing Company
3 weeks ago
Description
Job Description
Job DescriptionSanthoff Plumbing is a small, family-owned company looking for a detail-oriented office manager with knowledge in project management. We are a laid-back company that believes in doing things right the first time, having a good work/life balance, and that people come first. We need an office manager that is eager to take on responsibilities, enjoys problem solving, takes pride in a job well done, and manages with integrity and respect.
The office manager wears multiple hats and plays a vital role in ensuring that the day-to-day operations run smoothly and efficiently. You are the go-to person and the liaison between staff and upper management. A successful office manager must have the ability to function as a part of a team and be able to think creatively and critically.
Job Responsibilities
Job Qualifications
Knowledge & Skills