Customer service representative for energy services - Dranesville, United States - Eclipse Enterprises
Description
We are looking for you to join our team in Dranesville. If you do not live in or around Munich, you can also support us up to 60% from home.
What can you expect?
- You will receive intensive training at our headquarters in Munich and learn everything you need to know to enter the world of energy services
- On the phone, you will be the competent point of contact for our customers for all questions regarding heating and operating cost statements, as well as our entire product range
- You will process and document all transactions and customer contacts in the modern SAP system
- You will distribute tasks from the paperless inbox to the specialist departments
- We promote your professional development according to your personal strengths with qualified further training and career opportunities
What should you bring?
- You have completed a commercial apprenticeship (m/f/d) or are a career changer from service-related industries such as tourism or trade
- You have a strong service orientation and communication skills, which are reflected in your enjoyment of telephone customer contact
- You are interested in innovative, technical products and enjoy working with numbers
- You are proficient in using MS Office, ideally you already have experience with an ERP system
What do we offer you
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