Security Operations Center Operator - Fremont, United States - Tesla

Tesla

Verified Company

Fremont, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Tesla participates in the E-Verify Program

What to Expect

What You'll Do

Coordinate with security teams and other partners during emergency and routine events, including other general customer servicerelated calls
Conduct investigative video reviews and report findings
Dispatch security, fire, EMS, or other response personnel as required
Assist in conducting investigations and update requestors in a timely manner. Assist during afterhours with routine badging requests
Monitor fire alarm systems, investigate and document as they come in to the internal fire team
Properly document all reported incidents, notifying appropriate parties for information, escalation, or other business required actions

What You'll Bring

1+ years experience in dispatch, call center, or a security operations center environment
Excellent verbal and written communication skills in English. Fluency in other languages is a plus
Familiarity as an end user with technical security systems; video review, access control, alarms, as well as advanced computer proficiency
Ability to remain calm, appropriately triage/multitask, and handle high stress situations in a fastpaced environment
Ability to work all shifts including nights and weekends
Problemsolving analytical mindset

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Familybuilding, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, shortterm and longterm disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Backup childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation

$ $45.54/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, jobrelated knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.