LAN Administrator I - Johnstown, United States - AmeriServ Financial

Description

FUNCTION:

Provide and maintain a stable and reliable distributed computing environment by identifying system and network requirements, installing systems/upgrades, and monitoring system and network performance.

DUTIES:

• Sets up user accounts, permissions, and passwords. Assists in the maintenance of privileged accounts, according to Policy.
• Maintains the Company's Active Directory to optimize the operation and security of the computing environment.
• Provides training and technical support for users with varying levels of IT knowledge and competence.
• Upgrades, installs, and troubleshoots network infrastructure, networking hardware devices, systems, and software.
• Assists in managing email, email security, servers, virus protection, patch management, and vulnerability management.
• Assists in managing the Business Continuity/Disaster Recovery capability and plans related to servers and mission critical, client server-based applications.
• Maintains network and system performance through monitoring and analysis, identifies performance problems, escalating identified problems to a higher-level LAN Administrator.
• Responds, troubleshoots, and resolves service requests escalated from the IT Support team. Works closely with the IT Support team to detect systemic problems with network processes and products.
• Implements, supports, and maintains inventory of network assets used within the infrastructure.
• Works with system analysts to implement new solutions assuring receipt of proper documentation for maintenance and new installations.
• Contributes to identifying, assessing, and minimizing project risks to ensure successful completion of projects.
• Assists in the oversight of the operation of the enterprise storage back-up system.
• Assists in the maintenance of the core application following the procedures provided by the core service provider.
• Maintains infrastructure and network-related documentation, such as network diagrams, network addressing schemes, and configurations.
• Provides input through testing and recommending security configurations to maintain a secure yet flexible computing environment.
• Acts as part of the "after hours" on call support team, as scheduled, including response to security events reported by various security monitoring systems.
• Keeps current with technology and systems through continued education.
• Trains the IT team members designated as a backup to this position.
• Performs all other duties as assigned.

EDUCATION,


TRAINING AND EXPERIENCE:
Preferred Bachelor's degree in an IT-related field with at least one (1) year experience supporting a PC/LAN environment. Required Associate's degree in an IT-related field and at least three (3) years experience supporting a PC/LAN environment. Preferred technical network-related certification, such as CompTIA Network+ and/or Security+, or Cisco CCT.

Required:
Knowledge of network topologies, operations, and communication principles. Professional demeanor with clear and direct communications skills. Self-motivated and results-oriented. Ability to thrive under pressure and deliver effectively in a fast-paced environment. Ability to manage multiple priorities effectively and consistently. Proven track record of delivering quality work.


PAY CLASSIFICATION AND FREQUENCY:

Salaried:
Exempt Semi-monthly