- Sets up user accounts, permissions, and passwords. Assists in the maintenance of privileged accounts, according to Policy.
- Maintains the Company's Active Directory to optimize the operation and security of the computing environment.
- Provides training and technical support for users with varying levels of IT knowledge and competence.
- Upgrades, installs, and troubleshoots network infrastructure, networking hardware devices, systems, and software.
- Assists in managing email, email security, servers, virus protection, patch management, and vulnerability management.
- Assists in managing the Business Continuity/Disaster Recovery capability and plans related to servers and mission critical, client server-based applications.
- Maintains network and system performance through monitoring and analysis, identifies performance problems, escalating identified problems to a higher-level LAN Administrator.
- Responds, troubleshoots, and resolves service requests escalated from the IT Support team. Works closely with the IT Support team to detect systemic problems with network processes and products.
- Implements, supports, and maintains inventory of network assets used within the infrastructure.
- Works with system analysts to implement new solutions assuring receipt of proper documentation for maintenance and new installations.
- Contributes to identifying, assessing, and minimizing project risks to ensure successful completion of projects.
- Assists in the oversight of the operation of the enterprise storage back-up system.
- Assists in the maintenance of the core application following the procedures provided by the core service provider.
- Maintains infrastructure and network-related documentation, such as network diagrams, network addressing schemes, and configurations.
- Provides input through testing and recommending security configurations to maintain a secure yet flexible computing environment.
- Acts as part of the "after hours" on call support team, as scheduled, including response to security events reported by various security monitoring systems.
- Keeps current with technology and systems through continued education.
- Trains the IT team members designated as a backup to this position.
- Performs all other duties as assigned.
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LAN Administrator I - Johnstown, United States - AmeriServ Financial
Description
FUNCTION:
Provide and maintain a stable and reliable distributed computing environment by identifying system and network requirements, installing systems/upgrades, and monitoring system and network performance.
DUTIES:
TRAINING AND EXPERIENCE:
Preferred Bachelor's degree in an IT-related field with at least one (1) year experience supporting a PC/LAN environment. Required Associate's degree in an IT-related field and at least three (3) years experience supporting a PC/LAN environment. Preferred technical network-related certification, such as CompTIA Network+ and/or Security+, or Cisco CCT.
Required:
Knowledge of network topologies, operations, and communication principles. Professional demeanor with clear and direct communications skills. Self-motivated and results-oriented. Ability to thrive under pressure and deliver effectively in a fast-paced environment. Ability to manage multiple priorities effectively and consistently. Proven track record of delivering quality work.
PAY CLASSIFICATION AND FREQUENCY:
Salaried:
ExemptSemi-monthly