Medical Assistant Ii - Menlo Park, United States - University HealthCare Alliance

University HealthCare Alliance

Verified Company

Menlo Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

If you're excited about joining our tradition of hope and creativity, we invite you to take the first step by checking out our current job opportunities. Your next challenge may be just around the corner!

A Snapshot Overview

The Medical Assistant plays a crucial role within the clinic's patient care team, handling clinical tasks and procedures to ensure excellent care delivery. They help patients access services promptly and facilitate resource-efficient patient care coordination.

The Medical Assistant II not only fulfills the responsibilities of a Medical Assistant I but also acquires additional job skills, mastering policies, and procedures to tackle tasks of moderate complexity. They exercise judgment within established guidelines to make informed decisions.

They work in a specific area to build the necessary expertise to excel in a particular specialty area/clinic.

Key Responsibilities

C-ICARE - Implementing top-notch service and patient care practices in alignment with C-ICARE standards.
Clinic Huddle - Facilitating coordination and supporting trainer/new employee orientation.
Providing assistance in maintaining department A and supporting providers with telemedicine services as required.
Serving as a scribe for providers and effectively managing tasks like patient portal/inbox messages, physician procedures, referral inquiries, disability paperwork, and Rx Refill & processing authorization.
Demonstrating proficiency in the usage of the Electronic Medical Record System and prioritizing tasks independently.
Continuing to enhance knowledge and skills, with work being reviewed for accuracy and completeness.
Taking on diverse assignments to increase complexity and variety within the specialty area.
Fulfilling all other duties as assigned, including department-specific functions and responsibilities.

Qualifications

High School Diploma or GED required.
Medical Assistant Certificate/Diploma from an approved school/institution or equivalent documented training needed.
One (1) to three (3) years of related experience necessary.

Skills and Abilities

Proficient verbal and written communication skills with a focus on professional interaction.
Strong computer skills, including expertise in keyboarding, Microsoft Office, and electronic medical records.
Competency in scheduling systems, Electronic Medical Record Systems, and clinic-related databases.
Excellent organizational and multitasking skills to manage various procedures and handle interruptions effectively.
Ability to collaborate and work flexibly with others in a cooperative manner.

Licenses and Certifications

Basic Life Support (BLS) certification required.

Physical Demands and Work Environment

Physical Demands

Occasional Sitting, Constant Walking, and Standing.
Constant Bending, Frequent Squatting, and Occasional Climbing.
Other demands include Hand Use, Repetitive Motion Hand Use, Grasping, Fine Manipulation, Pushing and Pulling, Reaching, Twisting and Turning, and Continuous Vision.
Lifting weights ranging from a few pounds to occasionally above 40 lbs.

Working Environment

Infrequent Driving of vehicles, primarily working around equipment and machinery.
Rare exposure to uneven ground, excessive noise, and extreme conditions.