- Strategy - Understand our competition, market and customer trends. Co-own competitive strategy within specific corridors
- Analytics - Drive complex customer and market analysis to derive insights and develop strategic and executional plans across marketing, product, customer service, analytics and other functions. Own Digital send and receive key metrics in line with Global strategic plans. Monitor and assess the performance of local digital markets.
- Business Management Execution - Translate Global strategy into specific Regional and Country goals. Work closely with required functions on action planning, execution, control, results evaluation and reiteration.
- Marketing - Work with the Global Digital Marketing team and local Marketing teams to deliver cross channel marketing strategies to drive customer acquisition and an increase in share of wallet.
- P&L - Co-own customer funnel conversion, key business unit metrics and overall business goals with global senior management and key functional departments.
- Be a Partner - Be an influential champion of the markets' activities and plans. Be an active and inclusive member of the Global Ria team: take the lead on corridor initiatives and projects as needed, share best practices, collaborate and support work areas in other regions and functions. Work with and support central product teams to improve tools to drive growth in markets.
- Entrepreneurship - Be ready to wear many hats, pitch in and remove roadblocks whenever needed. Embrace ambiguity and change. Create and implement processes and new ways of working where appropriate.
- 7+ years of work experience in fast paced and entrepreneurial environments.
- Individuals with prior experience in management consulting, business development, program management, digital product marketing, consumer tech, eCommerce, or FinTech preferred.
- The individual must be extremely motivated and curious in wanting to understand the Ria customer and translate those learnings into strategies.
- Experience in setting an online business strategy and execution by combination of strategy/positioning, pricing and product conversion improvement.
- Highly analytical and methodical in approaching problem solving. The individual must be metric focused and would feel at home in a company that embraces a test-and-learn culture and data driven decision making.
- Excellent organizational skills and ability to manage multiple projects at once, making sure you meet quality, resources and time constraints.
- You must be proficient in modeling and have a strong grasp of drivers and mechanics for high transaction volume businesses such as payments, FinTech, eCommerce, etc. While you will be working with a team of analysts for data deep dives, you should be sufficiently data independent to do your own analysis when armed with the raw data.
- Experienced in managing stakeholders and contributors across several international team
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Digital Send Market Manager, Americas - Denver, United States - Ria Financial
Description
Job DescriptionRia is hiring a Digital Send Market Manager/Sr Manager to join our team. We are looking for an experienced, analytical, and entrepreneurial individual to drive digital growth in the Americas. You will be developing and executing strategies across marketing, product, customer service, analytics and other functions to increase revenue, drive customer acquisition and improve customer satisfaction among other key KPIs.
This position will be based in either Los Angeles or Denver, USA, reporting to the VP of Digital Send Markets (Global), who is based in Denver, Colorado. U.S.A.
Responsibilities
Salary: The base range in for this position is $130-150K. Actual starting compensation may vary based on geographic location, work experience, and skills.
About Us
We're Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world, Ria gets money to where it matters. We're focused on harnessing technology and, as part of Euronet Worldwide, we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.
With presence in more than 160 countries, and more than 490,000 locations worldwide, we're committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. Join us in our mission to open ways for a better everyday life.