- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS, Opera
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
-
Front Desk Agent
3 weeks ago
Atlantic Aviation Stuart, United StatesJob Description · Job DescriptionWhy You'll Love This Aviation Front Desk Agent Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviat ...
-
Front Desk Agent
2 weeks ago
Atlantic Aviation Stuart, United StatesJob Description · Job DescriptionWhy You'll Love This Aviation Front Desk Agent Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviat ...
-
Front Desk Agent
4 weeks ago
BBL Hospitality Port St Lucie, United StatesFront Desk Agent · Job Details · Job Location · Courtyard by Marriott Port St Lucie - Port St Lucie, FL · Position Type · Full Time · Salary Range · $ $15.00 Hourly · Job Shift · Any · Job Category · Hospitality - Hotel · Description · COME AND JOIN OUR AMAZING TEAM · $15/h ...
-
Front Desk Agent
2 days ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 days ago
Sandpiper Bay Resort Port St Lucie, United StatesJob Type · Full-time · Description · Job Description/Summary: · To assist our guests efficiently and courteously in all Front Office related functions, while projecting high standards of service and professional hospitality at all times. · ESSENTIAL JOB FUNCTIONS: · Providin ...
-
Front Desk Agent
4 weeks ago
Davidson Hospitality Group Jupiter, United StatesDavidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...
-
Front Desk Agent
1 week ago
Davidson Hospitality Group Jupiter, United StatesProperty Description · Wyndham Grand Jupiter, located in the beautiful coastal town of Jupiter, Florida, is seeking dedicated individuals to join our team As a job applicant, you'll have the opportunity to work in a luxurious hotel that offers exceptional service and a picturesqu ...
-
Front Desk Agent
1 week ago
Davidson Hospitality Group Jupiter, United StatesWyndham Grand Jupiter, located in the beautiful coastal town of Jupiter, Florida, is seeking dedicated individuals to join our team As a job applicant, you'll have the opportunity to work in a luxurious hotel that offers exceptional service and a picturesque setting. With positio ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesAimbridge Hospitality - Residence Port St Lucie [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, ma ...
-
Front Desk Agent
4 weeks ago
BBL Hospitality Port St Lucie, United StatesFront Desk Agent · Job Details · Job Location · Courtyard by Marriott Port St Lucie - Port St Lucie, FL · Position Type · Full Time · Salary Range · $ $15.00 Hourly · Job Shift · Any · Job Category · Hospitality - Hotel · Description · COME AND JOIN OUR AMAZING TEAM ...
-
Front Desk Agent
1 week ago
BBL Hospitality Port St Lucie, United StatesJob Details · Job Location · Courtyard by Marriott Port St Lucie - Port St Lucie, FL · Position Type · Full Time · Salary Range · $ $15.00 Hourly · Job Shift · Any · Job Category · Hospitality - Hotel · Description · COME AND JOIN OUR AMAZING TEAM · $15/hour · Most pos ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Port St Lucie, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Spa Front Desk Agent
3 weeks ago
Crescent Hotels & Resorts Palm Beach Gardens, United StatesThe Spa Front Desk Agent at PGA National Resort Responsibilities. Greet all guests promptly and in a courteous manner Handle all calls promptly and courteously providing accurate information Provide all guests with all Spa collateral material, inform Front Desk, Agent, Spa, Hotel ...
Hotel Front Desk Agent - Stuart, United States - Premier Edge Services
2 weeks ago
Description
Full Job DescriptionWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Requirements